View Full Version : SRFs and prism call entry
02-14-2006, 04:05 PM
Is there a link between the sample forms I get signed and call entries in prism? I left samples with a doc, got a sig but accidentally entered the call as a detail only. will this cause problems? the rep metrics seem to get the data from prism call entries and not the actual forms returned. any input is appreciated.
02-14-2006, 06:05 PM
if you sent the form in it will come back from sa and you can adjust it
02-14-2006, 06:20 PM
The paper is the only record that matters. There is no reconciliation between what you check mark in the computer to signed SRF's. It seems you made an honest mistake. S/A is actually on your side if you do your best to keep things straight and you respond with answers in a timely manner if you are ever questioned. Don't lose sleep, it's all good.
vBulletin® v3.6.11, Copyright ©2000-2013, Jelsoft Enterprises Ltd.