Yes. Add "SH" to your department name. That is what you have been and will be. Abbott IT has been terrible all these years and will probably continue to be terrible.
Yes, yes, yes! But it is our own damn fault! If we would pay to find the best, we could blow out the rest of the companies that are already hiring the best. Instead, what do we get? Contracted vendors that are just waiting to find a better gig at another company, not real Abbot employees. You get what you pay for.
No. You add misery to my each and every day. Our systems and support sucs in every way shape and form. The problem is that when decisions are made, Field personnel are not heavily involved as they should be. A few ball-less "yes" reps are brought in to nod their heads and say that everything is great.