Accout Manager position in SoCal

1 year in b2b sales but interviewing for an Account Manager position soon. Does anyone know what starting salary and OTE earnings would be? Also, what do hiring managers look for in candidates. What % cold calling vs relationship management. Finally, what do you see the most successful reps doing? Thanks in advance for your help.

 

Not sure about SoCal but generally a PAE position pays anywhere between 50K-65K base salary and the bonuses and commission vary wildly.... Some reps can pull down $200K total comp while others will make a total comp of $75K. It depends on the circumstances of your territory (lost business, attrition, big wins, etc.)

The job itself is about 80% service and 20% sales because the internal morale at this place is awful. It seems most reps are putting out fires most of the time and selling after a period of exhaustion. Many employees do not feel incented to do a good job and the top down culture is negativity, lead by fear, lack of trust, etc. We have problems in billing, logistics, resulting etc. and I think most of this stems from the negative culture here. If you don't believe me - just look around at the National Sales Meeting. Who the hell here seems happy?

I would avoid coming here. I'm not disgruntled - just old enough and have been enough places to see this place for what it is. It's a business model of useful idiots that help the CEO and VP of sales make money on stock options. Everyone else gets the scraps. Plus - who really wants to work for a bunch of pharma rejects or narcissistic dummies? Come here if you are desperate but if you have other options I would exercise those first.

 

Wow, very extensive. Thank you for the honest and detailed answer. Its hard to imagine such a dystopian environment. How does anyone will themselves to work? More importantly how does the company grow. If internal moral suffers that much then who has the motivation to perform their job to the best of their ability? I can't imagine customer service flourishing under such a culture.

I'd like to pursue the opportunity as it is a bump up in pay and good experience; although the picture you paint is a grim one. What KPI's does Quest use for their reps. What do performance evaluations look like?

 

People work but most seem to do so "half-assed" because good work isn't rewarded and most of the feedback is negative. The company grows at a small rate because of acquisitions yet does not do so organically when we have "bright" people in charge of metrics, pipelining, etc. Basically, the upper management folks are sooooo stupid they don't even know what's meaningful measurement and what's not. Our stock price has done well because we lay off people in operations (who I think we need) and because we supposedly show our revenue streams in our pipelines which everyone knows is bullshit.

The experience is good insofar as it is tough. Not as tough as copier sales but approaching that. The one thing I struggle with is the stupidity of middle management. The pharma ones are the dumbest. Most went to college for Mickey Mouse degrees like "Communications" or "Journalism" and have no business acumen whatsoever. The KPIs reside in pipeline management...are you forecasting enough revenue to hit your revenue target. Good luck doing that when you get no internal support on people who draw the blood you need for revenues or the lack of IT support to win a big health system. Performance evaluations are designed to make you look baD....an ex middle-manager (we call them "Sales Directors" at Quest) told me the company designs performance evaluations so you can't use them in your next job interview. What do you think that means?

I'm not making any of this up. Ask anyone that works for the company....

 

You are an idiot and compensated accordingly. Those who own their performance and add value at every turn have all of the rewards that success brings. No wonder your wife is fat, your kids ran away from home and your FICO score is south of 350. Do you even lift?

 

OP: Here is a classic example of the stupidity that festers at QD. Notice the uncalled for jokes and the uncouth behavior? This is pretty much day to day culture at QD.

 

This is the hilarious part of the response. We either have a Gen Y or somebody whose nuts just dropped. Thanks for the entertainment douchebag/manbitch

 

Yes, I've come to expect these responses. This whole message board seems satirical in nature. My guess is that the majority of posters are vanilla at work and simply use this board as medium to vent their frustrations.

I can't imagine they represent their organization with such a level of immaturity. How could you conduct yourself in such a manner to a stakeholder at a target customer; or maybe I'm missing something.

Either way, I choose not to believe they are indicative of the culture I will be experiencing.

 

You are wrong. The overall mood of the Sales department is down. High stress and low pay for a job that leaves little for you to control. Don't work here.

 

Oh my! Your stupidity continues, unabated!

 

For the most part no one is happy anywhere working for big corporate America

 

Do you have facts that support your statement that no one anywhere in big corporate America is happy.