Do you think they really need field reps? All our orders can be done and place with in house telemarketers. Will we have a job?
Yes, they need field reps. A field rep to cardinal is a high paid customer service agent. Tracking down orders, dealing with constant back orders, errors, quality issues etc. the idiots at the top hired consultants to come in and tell them where the territories should be aligned. None of the territory alignments made sense, so you can also add a “high paid driver” to the duties, as you’ll be spending the majority of your time driving from one hospital to the other. Based on what I hear - 3 years later they still can’t figure out tracings so I’d replace “high paid” with “under paid”. Their compensation team is a joke spending countless hours in excel and access databases and still can’t explain variances. The reports are wrong month after month. The reps basically just drive around and spend countless hours on the phone with customer service dealing with order issues and cardinals manufacturing failures. No one has a clue what’s going on and neither will you.
Totally agree. If you are looking for a sales rep career this is not the place to be. Total resume killer.
Drive around hospital to hospital? You must be doing something wrong? I maybe go to one hospital a month? That’s why I asked here. I agree a lot of what I do is put out fires but all my orders are over the phone; it’s residual business so are we really needed? Now with covid we won’t be allowed back into a hospital system any time soon so why would they continue to pay us the money on commissions that they do? I was wondering if anyone else was concerned about Lay offs
Historically, Cardinal has viewed its employees with utter disrespect, This trend goes back at least 6 years starting with the rule of Don Casey and the connivance of George Barrett--both of these gonifs are gone but the damage done lingers still. They've been replaced by others just as evil. The sales teams have been shown little respect, too. Cardinal is a stepping stone sales job--not a career. If you believe Cardinal management respects any of us, you are deluded and become their legal prey. They will chew you up and grind your soul to dust, then discard you. Could you expect anything better from a company that profited by wantonly flooding the markets with opioids in total disregard of the misery caused? Trust them at your peril
The leaders you reference are long gone. Have been for years. The opioid situation was a cash grab for the states/counties/lawyers and will be settled. You obviously have not worked for Cardinal in many, many years. Please move on with your life.
Nailed it. I worked for Cardinal as a field rep for 2 years. (stupidest 2 years of my life) I checked out this board when I initially applied to be a Field Rep...looking back, I should have listened to the posts on this board about how fucked a company it is. There's so much bullshit...my job became nothing but apologizing to customers for fuck ups on our end, and begging them to throw me crumbs. Managers have no clue...NO CLUE. This is at all levels. The final straw for me was realizing how badly they were screwing us out of our bonuses.
We are so lost and doomed. Obvious now that upper management has no idea what we do or how it works. So sad to watch this company lose its way.
You are so right! Speaking of managers, what is up these days with Matt Mcloud? Such an arrogant man who loves to intimidate and gaslight people. The perfect Little Eichmann
