Lack of Quality Control - STD False +'s

Hearing that Solstas is reporting out a high number of false positives on STD's to the states of North Carolina and Tennessee. Meaning that Solstas got a false positive on the screen and confirmation. CDC contacting patients for background investigations and patients are very upset. Patients are being retested and tests are coming back negative. Patient lawsuits against Solstas and their doctors who sent labs tLo Solstas are coming.

Hearing anything about this outside of NC and TN?

Originally Posted by Anonymous

Hearing that Solstas is reporting out a high number of false positives on STD's to the states of North Carolina and Tennessee. Meaning that Solstas got a false positive on the screen and confirmation. CDC contacting patients for background investigations and patients are very upset. Patients are being retested and tests are coming back negative. Patient lawsuits against Solstas and their doctors who sent labs tLo Solstas are coming.

Hearing anything about this outside of NC and TN?

I have no love for Solstas but a lawsuit against the physician would be a waste of time and money as the physician could easily prove that they were not to blame. If I were a doctor I would countersue and say it was a frevious lawsuit against me. You might have a hard time getting much money unless something tragic happened but then I never would have thought someone could have won a ton of money by spilling coffee on themselves and blaming the people that sold it to them.

The fact that you had Quality Control and Solstas in the same thought is absolutely hilarious. You can't even imagine how many lost specimens we've had since Spectrum got bought out. Funny thing is - they don't consider them "LOST SPECIMENS" in Greensboro unless they are received in the lab... that way they can claim very few lost specimens. So if a courier loses them or they never make it to the lab for whatever reason then they technically aren't "LOST". We've had accounts in our area who had their entire days specimens disappear and nobody could figure out where they went. Never did figure out where they went. But they weren't "LOST".

I see there has been 100 people read this thread and not a single Solstas employee going to contest the accuracy.

Solstas is reporting out inaccurate test results! That is horrible medicine. Shame on you, Solstas.

Solstas = FALSE POSITIVE STD TESTS

Actually its a big conspiracy and the OP has uncovered it. About 2 years ago Solstas conspired with hundreds of licensed medical personnel and told them we can increase their revenue. Negative results = no further treatment in most cases. Positive = longer visit, consultation, follow up visit etc... So in short its all about the money. And I guess you believe all the LC or Quest BS you have been fed. Sorry that Solstas is taking your customers ..even the ones with STD's

Originally Posted by Anonymous

Actually its a big conspiracy and the OP has uncovered it. About 2 years ago Solstas conspired with hundreds of licensed medical personnel and told them we can increase their revenue. Negative results = no further treatment in most cases. Positive = longer visit, consultation, follow up visit etc... So in short its all about the money. And I guess you believe all the LC or Quest BS you have been fed. Sorry that Solstas is taking your customers ..even the ones with STD's

^^^^^^ implies that solstass management actually has a plan...

A plan beside pricing below COT and putting phlebs in every swingin' weenie account, that is...

This company is a joke. When are all you people going to realize you're sitting ducks until the company sells? All this hype for nothing.

What systems do you think they are putting in place for all these false positives? what about you idiots in South Florida with all the headaches you've been having? How many more failures do you need to see.

Unfortunately we can only do so much for you in Greensboro. OUr hands are tide and upper management is looking at the bottom line.

I've been asking about this with every solstas customer that I call on. 3 offices told me this week that they've had at least one positive result on a Chlamydia test that the patient contested. They were unaware that there is a widespread problem with solstas and false positives. They are retesting patients and interested in meeting so I can present my lab to them - all 3!

Thank you, solstas, for your inaccuracy, ineptness and for not being honest and forthcoming with your customers.

Sorry "Brockman", but this issue is far too important to be pushed down the thread.

Solstas is reporting out a substantial amount of false positives on STD's. Patients, and their spouses, are being told that they have chlamydia, gonorrhea and other sexually transmitted diseases when they don't. This has severe repercussions on people's lives!

I guess that's what you get from a lab that that's built in a leased warehouse.

There's going to be more lost business because of Solstas reporting out False Positives on STD's!

Another day... Another chance to report out inaccurate test results!

Originally Posted by Anonymous

Hearing that Solstas is reporting out a high number of false positives on STD's to the states of North Carolina and Tennessee. Meaning that Solstas got a false positive on the screen and confirmation. CDC contacting patients for background investigations and patients are very upset. Patients are being retested and tests are coming back negative. Patient lawsuits against Solstas and their doctors who sent labs tLo Solstas are coming.

Hearing anything about this outside of NC and TN?

It's a real problem and it continues to happen!

Nuh uh.

Originally Posted by Anonymous

Nuh uh.

^^^^^ thank you, Carpucci, for jumping in!

Bump

Bump

This is terrible, terrible, terrible!! This happened to my fiance and has caused a huge problem in our relationship. Imagine your girlfriend being told she has a sexual disease when you're in a committed relationship - we blamed each other. We're working through it now that its been proven wrong but its still hard feelings caused by the accusations.

I just found this site while trying to do web research on it. I'd never imagined that a "lab" company could be allowed to get away with this. The doctor that my fiance sees has changed to a new company but my question is why would any doctor contract with a lab that gives wrong results like this? It makes them look so bad!

Shame on solstas lab! You are terrible!

You do realize that if you Slander a Company, that your I.P. will be traced. Putting up false statements can really get you in hot water.

Originally Posted by Anonymous

You do realize that if you Slander a Company, that your I.P. will be traced. Putting up false statements can really get you in hot water.

So, are ^^^^ you saying the lack of QC and false positives isn't true?

I would never break HIPAA or say a doctor or employees name. I would direct you in the vicinity of downtown Knoxville to ask some people what their testimony would be. This has been a legitimate issue. The state has it documented.

Originally Posted by Anonymous

So, are ^^^^ you saying the lack of QC and false positives isn't true?

I would never break HIPAA or say a doctor or employees name. I would direct you in the vicinity of downtown Knoxville to ask some people what their testimony would be. This has been a legitimate issue. The state has it documented.

That's a typical false threat because CafePharma does not keep that data, just ask them. They couldn't give it to you if they wanted to.

OK, so let's just say that is true. First of all I am certain it will be addressed. Go back a couple of years when Quest used an sub par method for Vitamin D levels. All those were recalled and the did not even change methods. LabCorp on several occasions almost lost their ability to do Paps in Birmingham. Every lab has issues from time to time and makes mistakes. Is that all you got ? Again, even if it were true and was an isolated issue. It would have been addressed. What I am sensing, is that you are getting your rear end kicked by Solstas. You do not have the balls to leave your pathetic lab and work for a company that is focused on customers. We are not Wall Street driven and we actually get paid for our performance. Both LCA and DGX only care about the bottom line. They will throw you and your family under the bus for a penny on their stock. I have seen it and probably forgotten more than you will ever know about this business. Stay on your board and grow some man fruit!

"let's just say that is true" = "it's absolutely true"

The issues that solstas is having due to lack of quality control is significantly worse that the QD issue that was referenced. Solstas is running an industry standard test and reporting out false positives on STD tests. Then they are running them a second time for confirmation and getting a positive again when the patient does not have the STD. This is due to not having proper quality control and not doing things the right way in the lab. The QD issue was due to a homegrown test that wasn't fully vetted out.

Regarding: "We are not Wall Street driven"

Solstas is own by an INVESTMENT GROUP so let me break that down for you. That is a group of wealthy people who invest their money so that they will attain a monetary return on their investment. Technically not Wall Street but driven by the exact same motives toward the exact same goal. Don't fool yourself. WCAS has even installed their own management with DW, GH, BS and others to make sure it is run their way. WCAS has a proven track record of earning excellent results on buying and selling labs.

You are crazy if you don't think WCAS is putting this thing together to sell. I know, IPO, blah, blah, blah... IPO is just an easier way to get bought out. You see, leadership gets first option on the stock, buys it up and then makes the $$$ when Quest or LabCorp swoops in. It minimizes the regulatory hurdles of a straight purchase plus reduces risk because the company already had to go through the due diligence while going public. It is cute that the rank and file is falling for the "we're smarter than everyone else and we know a better way than anyone else has ever figured out" kool-aid.

I guess we will have to wait and see. Meanwhile, we have a very good Comp. plan. Quest and LabCorp reps are not making any money. So stay there and hope we get bought, it must be miserable watching your accounts taken away month after month. I hope we do not get sold out, we can beat both of these two box labs.

Bump

On and on...

Is the error rate up because we're rushing paps through to meet KCupp's goals?

Dr. Hess thought that would happen.

[quote=Anonymous;4378871]Hearing that Solstas is reporting out a high number of false positives on STD's to the states of North Carolina and Tennessee. Meaning that Solstas got a false positive on the screen and confirmation. CDC contacting patients for background investigations and patients are very upset. Patients are being retested and tests are coming back negative./QUOTE]

This is really all anyone needs to know about Solstas!

This seems like a smear tactic. No one has any evidence other than anectodal stories and "oh my gosh!" claims.

I'm calling your bluff. Good try though...

That is what losers do. If they can out sell you, they try to plant bad seeds and try to pull you down. Our customers are happy, I have never had a complaint about our quality. Only thing my new clients say is, I wish I had changed sooner. Stay on your own board and figure out how to compete.

Originally Posted by Anonymous

This seems like a smear tactic. No one has any evidence other than anectodal stories and "oh my gosh!" claims.

I'm calling your bluff. Good try though...

Guess I should post some names of doctors who have experienced the false positives on here...

Don't think I will.

But if you doubt the accuracy you should call the pathologists in the IPS lab and ask if they've dealt with this issue. Oh, it's real. It's very real.

Don't you know that every single assay (HIV, HEPATITIS, RPR, GC, CT, etc...) has some level of false positive and negatives? There is always some level of sensitivity and specificity with every test. What you are suggesting is that somehow Solstas is purposefully resulting GC/CT results as positive to somehow generate additional revenue? And, someone else has suggesting that the error rate is higher because of a turn around "rush"? That makes no sense if you know anything about medical technology and how these assays are performed.

Really, it does not seem that you have any factual information and are just trying to start fires...

Stop, pull you head out, take a deep breath, and put it back in.

And the CDC does not follow up with patients on positive GC/Chlamydia. The results go to the state health departments who use the data for statistical information. Any information submitted to the CDC for national data is de-identified.

Again - good try. You get a B+ for effort but still get a F for execution.


Besides, Knoxville is a two-bit college town anyway. You should expect a high rate of positive STD's...

Now you've done it "two bit" college town huh! Sounds like this is coming from a Vol hater.
Must be from FL, GA or Bama. where there are no STD's I guess.
Poster sounded credible until .......

Originally Posted by Anonymous

Besides, Knoxville is a two-bit college town anyway. You should expect a high rate of positive STD's...

The pathology group in Knoxville is the only positive thing going for solstas.

Is this still happening?

quality still poor

Originally Posted by Anonymous

This company is a joke. When are all you people going to realize you're sitting ducks until the company sells? All this hype for nothing.

What systems do you think they are putting in place for all these false positives? what about you idiots in South Florida with all the headaches you've been having? How many more failures do you need to see.

Unfortunately we can only do so much for you in Greensboro. OUr hands are tide and upper management is looking at the bottom line.

This is the most accurate post ever put on this site. Listen to him solstas employees. tell what you know and get the heck out. there are only 3 people that will profit from this company and its all about growing as fast as it can to get quests attention for a higher price than its worth. you will get screwed.

Merry Christmas to all those who had relationships destroyed by false positive chlamydia, gonorrhea and herpes test results this year. Hopefully, 2014 will be a better year for you and your loved ones.

Originally Posted by Anonymous

Merry Christmas to all those who had relationships destroyed by false positive chlamydia, gonorrhea and herpes test results this year. Hopefully, 2014 will be a better year for you and your loved ones.

2013 may even be better

How is the QC outside of women's health testing? When bad quality is this exposed it doesn't normally stop in one part of the company, or location. Where is your medical director? Where is your COO? What is being done about patient safety?

Definition of "Solstice" is when the earth is the furthest from the Sun which occurs twice a year. The name "Solstas" is derived from Solstice with the definition of keeping the truth furthest from the patient all but twice a year!

Post lab errors in all areas if you want to help patients!!!!!!!!!!!!

What would the new COO know about quality testing? He's a sales person!