GE STINKS!

Discussion in 'GE Healthcare' started by Anonymous, Jun 9, 2010 at 9:42 PM.

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  1. nonsocialist

    nonsocialist Guest

    I've been a field engineer with GE for 38 years. The business has changed so much over my career. In the beginning, we worked with what we had. Resourcefulness and innovation were encouraged. Customer service (whatever it takes) was the goal. We pulled rabbits out our the hat and performed our magic on a daily basis. We were the BEST at what we did. GE Six Sigma, quality programs, elapsed time to repair, zero downtime, 2 hour on-site response....

    I'm so discouraged now. The very fabric of my training prepared me to be the BEST at what I do but now that's all chaned. Once we aspired to be the BEST, now we aspire to be like everyone else. We are bogged down with compliance, useless training, web chats, t-cons, simplicity meetings, goals and objectives, surveys, internal watchdogs, iStuff. We are told we must learn 4 modalities and rely on some "expert" up North to bail us out when our very limited "level one" training is inadequate. We are told not to work overtime but not how to inform the customer it's time to go home when they are still down. Our standby hours are cut but they want us to "listen out" for calls when we aren't getting compensated to do so.

    They blame the current state of healthcare for this. I can't disagree with that but I think GE is making a big mistake trying to become a "3rd party company."

    In a few years I'm retiring early. It's a shame because I really used to love my job. I've been an outstanding employee, won numerous awards, and virtually had a GE meatball tattooed on my arm. The new guys will be paid less and trained in the new way of doing things. Limited knowledge on many products and a lot of time on the phone with the "experts". It's a shame because I really used to love my job.
     

  2. Anonymous

    Anonymous Guest

    Amen to that brother. Times are a changing and from a sales standpoint, I used to always include our service organization as part of the pitch. The best in the business with great interpersonal skills and technical competence.

    Not anymore. The first question out of the service team's mouth is "where's my purchase order" or "who's going to pay for this". Going the extra mile is a thing of the past. 90% of time is spent on FMI's. 3rd parties are kicking your butts and you do not play nice in the sandbox with anyone. And morale on that side sucks, I don't even see FSE's trying to mask their displeasure from the customers anymore.

    I agree, it's shameful and you're an embarrassment to the meatball. My suggestion is to retire now while you still have a little self-respect intact.
     
  3. Anonymous

    Anonymous Guest

    When GE bought Amersham back in 2003, I was told by my soon-to-be-new-GE-equipment-sales-colleagues to keep my Amersham business cards for my largest account, a major teaching hospital.

    GE has so screwed up service (missing critical parts for several weeks, perhaps a couple months) that I was told that perhaps mentioning that GE was my new employer might not be a positive thing towards keeping my close-to-a-million-real-dollars of contrast and nuclear medicine business.
     
  4. Anonymous

    Anonymous Guest

    Based on your disrespectful reply, I know you are not a GE professional. Go play an online game and leave this site to the adults.
     
  5. Anonymous

    Anonymous Guest

    Relax wrench turner and do your job. You don't "see" things anything differently than anyone else, get off this site and do your fmi's. Quit your whining and get to work boy.
     
  6. Anonymous

    Anonymous Guest

    it sounds like you drank the alfredo kool aid to. ?
     
  7. Anonymous

    Anonymous Guest

    we have too many field service engineers as it is . maybe when they they have layoffs you can be one of them.
     
  8. Anonymous

    Anonymous Guest

    if phillips is locked out why did they just get a large order?
     
  9. Anonymous

    Anonymous Guest

    answer that smart ass!
     
  10. Anonymous

    Anonymous Guest

    good things happen to bad people. major overhaul coming soon . be prepared
     
  11. Anonymous

    Anonymous Guest

    Heads up! If we miss our forcast by as much as expected I heard that they will reduce numbers across the board starting mid december.I heard every person will be effected and management will take the biggest bite first . sales, FSE will get hit very hard. The americias group will get hit hard as well with cutting as much as half the bodies currently in the field today! Good luck, we will all need it.
     
  12. Anonymous

    Anonymous Guest

    too bad for management,lake erie region is pulling down the whole country. look at the SOAR report. the whole region sucks. is anybody over 50% on there number in that region?
     
  13. Anonymous

    Anonymous Guest

    I have been employeed by GE for 11 years . I have never seen it this bad! I have been in several different areas and sold different products from CT to X Ray including MRI. Rumor has it heads will roll very soon to the lesser performing territories . throught out the company, I am not sure how to take this? Is it sales or poor management? This is my first bad year in my career.I think it is time to start looking?
     
  14. Anonymous

    Anonymous Guest

    I told you everyone is going on a pip, the managers should be on one as well. Moral is bad numbers suck where does it end?
     
  15. Anonymous

    Anonymous Guest

    Merry christmas to all ! I do not know about you all but i am sick of the daily beat down calls from managers. Alfredio has hius hench men doing his bidding daily to save his job and theres . I have never seen it this bad here in all my years! Merry Christmas to all . I wonder if we will have a call christmas eve?
     
  16. Anonymous

    Anonymous Guest

    hurray for the holidays. Maybe in 2015 we will be sold to samsung? That is the word on the street.
     
  17. Anonymous

    Anonymous Guest

    Yes..quota's were getting out of line and you're not going to get 3.5 million dollars from the VA every year.