They said it trumps all. Gotta have it. Customer relationships. Incredible now.....playin checkers with accounts. Customers suddenly don't matter! It was all bs.....or now it's ok for business to crawl.. Have relationships? Worthless! Move on!
I love the "relationship" focus. You could put a 12 year old in place of the person with "relationships" and they will do just as well. People with relationships have two low-level buddy docs and declare they are national player in a particular disease state. Cough and cold.
So true! Some reps are in territories too long. They ride on a few relationships; the other docs are sick of them. They'll bring the unsuspecting boss to those few offices over and over again and soon they are known as numero uno rep in relationships. Such a sham.
You idiots. You don't have relationships with doctors. You have doctors that tolerate you. Your so called "relationship" docs won't think twice about you when you are canned. Get real and know where you stand and you will do better. "Relationships"? ha
You are 50% right. Some reps are nags, hags and are as irritating as hell. Others hang out too long, slap on the back too hard and dance around like stupid elves...thinking they are forming "relationships." Esteemed colleagues they are not! When reps know their place, act like grown up adults things go much better in the rep-doc interactions. Too bad some ctls think the elf dance hits the mark,..
You're right but express this to a CTL and they will resort to their typical name calling about your now inadequate performance.
I've managed reps for years that walk in offices and staff loves them. However, their numbers suck. I could care less about relationships, show me the #'s!. People get stale and I firmly believe every two years a new rep should call on a given office. We should rotate folks around which also gives Merck a chance to see where reps truly excel.
Relationships always matter in sales. Unfortunately, this has ceased being a sales job long ago. Physicians are now only minor players in making decisions about what gets prescribed. This is so self-evident it shouldn't even have to be stated here
Agree, some reps are very stale. Some of the long term reps in one area tend not to bring up numbers at all. Some ride on the tails of a few relationship accounts and ignore the rest. The better reps have varied territories and landscapes. Rotation makes perfect sense, should be required after a few years.
Isn't relationship still the #1 reason reps get awarded a territory? Should not be........but familiarity with the accounts, geography and business should be.
NO, ass kissing is the one reason why reps get awards....kissing CTLs and DCOs...socking...it is not sales... Wether it is Texas or TN?....
I could not agree more. Recently , interviewed and the hiring manger was hell bent on relationships in the PC environment. Get a hold of yourself. Pacers and true talent in the anesthesia space would require relationships. You want a relationship with cardiovascular surgeon at 5:00 AM in the O.R. Agreed. P.C. relationships are sham. Do you really think a swamped primary care physician gives a shit on who brings lunch and samples?
Yes and this is the job market. Specialists are not seen as PC. Might be a higher end sell, have more in depth talk abilities but they want a lighter sell. One reason why specialty reps are not seen as effective in pc accounts. PC hiring managers do no want to hire specialists. Welcome to the world of pigeon holing.
