But while Connelly leveled charges of cowardice to the outspoken Web community, she is not lacking in courage herself. Connelly, once a rep in the 1980s, likes to go undercover every so often as a Lilly rep, just to keep her finger on the pulse of detailing. On a recent mission in northern Indianapolis, she described how one particular doctor walked past and ignored her three times before finally returning with pen, expecting to sign for samples. When Connelly told the physician that she didn't have samples but just wanted to talk for a minute, he stepped back, seemingly offended, and asked her why she was there and where was his regular rep? Eventually, he asked to see Connelly's business card. “President, Lilly USA,” he read. “President? President of what?”