Bob Ingram, Help we need you!

Anonymous · Sep 10, 2014 at 8:01 AM

last person you want.

Anonymous · Sep 10, 2014 at 7:37 PM

the little man has no power......none at all........none !

Anonymous · Nov 10, 2014 at 6:43 PM

Best post ever on GSK board-

Anonymous said: ↑

Bob Ingram, help we need you!

As I sit here today, I don’t recognize the company I work for. I have worked here 19 years. What in the hell has happened to this once great company? Where did it go?
My God, what would Bob Ingram think of the company we’ve now become? We desperately need leadership like we once had. If there was ever a time we needed REAL leadership, it now.

I have worked in the pharmaceutical industry for nearly 26 years. I started with GlaxoWellcome in 1995. I remember when I loved working for this company. It wasn’t that long ago. I used to be so proud of the company and products I represented. Over the years I have been paid very well and in return GlaxoWellcome (& GSK) have received an honest days work from me. It felt good to get out of bed and go to work. I felt sorry for my friends who worked in the industry but didn’t have the privilege of working at GlaxoWellcome. I was GlaxoWellcome’s best recruiter. I encouraged 3 friends to come to work at GlaxoWellcome. I’ve worked hard the past 26 years. During that time, I developed wonderful relationships with my customers and made many friends. I knew what was expected of me and I went to work everyday and did my job, mostly because I loved what I did and I had the inner drive to be successful. I was a salesman and I loved it. I was competitive and driven to be at the top of both my District and Region. I’ve won Presidents Club & Winners Circle and taken several wonderful trips with my spouse thanks to GlaxoWellcome (& GSK).

I’m sad I don’t work for that company anymore. It’s gone. Ka-Pooooof , just like that it disappeared around 2010-11. Don’t misunderstand, I still work for GSK, just not the same company I used to work for.

I understand GSK had to sign a CIA. I understand things had to change. I’m not smart enough to know all the details but it’s my understanding GSK was very close to losing its ability to do business with the US Gov’t. That meant we’d go out of business. We were required to sign a CIA and “set out plans to evolve the way we sell and market our products to healthcare professionals to further align the company’s activities with the interest of patients.” BOOM, then it happened. Patient First happened. What we’ve created and are currently doing is so far from putting the Patient First it’s unbelievable. Seriously, tell me what I’m currently doing that is helping patients more than what I was doing before Patient Fist was implemented.
How am I currently putting the Patient 1st? Are you serious GSK? Really? The previous 22 years I’d been putting the patient 1st. What I’m currently doing since you shoved Patient First down my throat is anything but.

How can these people look at us with a straight face and tell us this is good for patients and us? Please GSK, don’t throw a shit pie in my face and tell me it’s chocolate. What you’ve managed to do in a very short few years, whether you meant to or not, is create the worst cooperate culture in the pharmaceutical industry. I’m now embarrassed to work for this once great organization. I really am. That’s hard to say and it pisses me off to say it. The people that sold this company on Patient 1st and our current selling model, Customer Engagement Framework should never, ever be allowed to work in Corporate America again. And the people that decided it was good for the organization and stupid enough to implement it, should never, ever be allowed to work in the pharmaceutical industry again. Hell, they shouldn’t be allow to run my granddaughters lemonade stand.

GSK, when you took sales numbers out of the equation, did you know you’d create the kind of monster you’ve created? I’m telling you as GOD is my witness, if you don’t get this monster back in it’s cage, it’s going to eat us from the inside out.

The current model is a cancer that needs excised. It’s a weight so heavy around your sales reps neck that it’s drowning us. I’m drowning in studying, taking assessments & simulations, worrying about taking tests & simulations, trying to check boxes on a COT I don’t understand, KPI’s, Territory Franchise Impact Tools, Visual Control Trackers (Green is Good!), Weekly Visual Control Calls, Precision Planning Tools, Franchise Owners Business Manuals, Call Effectiveness Trackers, ASMART Planning Tools, Territory & Customer Routing Tools, The Tracker that Tracks The Tracker, and on and F@cking on. Jesus H Christ, you people are F@CKING ruining this company. FOR GOD SAKE, STOP! Really, I mean it. You’re killing, NO, I mean YOU HAVE KILLED this company and it’s people. When you took sales numbers out of the equation, did you plan on de-incentivizing half your sales force? When you decided to required these ridiculous assessments & simulations, did you play on creating a culture of lying and cheating amongst your sales force and management? Now, because my sales don’t matter, you have me completing spreadsheets & trackers that are so ridiculously time consuming, so unrelated to helping patients, so unrelated to driving sales, so unrelated to customer satisfaction, so unrelated to anything I’ve ever done in the previous 22 years, it’s taken my incentive to get out the door and call on the customers & friends I once enjoyed calling on. Hey GSK, you know what I haven’t done in nearly four years? I haven’t been to a meeting where we talked and strategized about the message we were going to share with the doctor about our products. I haven’t been to a meeting in four years where we shared best practices, tore apart a PI looking for pearls to share with customers. Nope, you’ve been too busy rolling out new spreadsheets and trackers to track the things I was doing the previous 22 years on a single, one page business plan due once a year. How’s your new model been workin’ for ya? I think we all know.

I want out bad. I can’t stand it here. I’m currently looking for a new company to work for. I hope I find something soon. I’m miserable here. So is everyone I talk to. I know I’ll find something. I was foolish to pass up a job opportunity about 18mo ago. Can you believe I held out for more money? I was greedy and thought I needed a pay raise to leave. What in the hell was I thinking? Hell, I’d take a pay cut in a heartbeat to leave today. I wouldn’t encourage my worst enemy to work here in this environment. I’ll survive, but it’s miserable. I’ll keep doing my job every day and GSK will continue to get an honest days work from me. I just don’t enjoy it anymore.
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Anonymous · Nov 10, 2014 at 8:44 PM

Anonymous · Nov 13, 2014 at 12:18 AM

Isn't he the guy that would speak to large groups with his eyes closed for long periods of time, I found that to be distracting.

anonymous · Apr 18, 2016 at 8:38 PM

Just stumbled over this forum. My thought the down fall at Glaxo STARTED when Bob Ingram came to Glaxo. Really found him to be a pompous ass.

anonymous · Apr 18, 2016 at 8:47 PM

anonymous said: ↑

Just stumbled over this forum. My thought the down fall at Glaxo STARTED when Bob Ingram came to Glaxo. Really found him to be a pompous ass.
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What ate you talking about. He has done a great job with Valeant.

anonymous · Apr 18, 2016 at 9:36 PM

anonymous said: ↑

Just stumbled over this forum. My thought the down fall at Glaxo STARTED when Bob Ingram came to Glaxo. Really found him to be a pompous ass.
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What a stupid thread. Ingram came from Merk and GLaxo downfall started with him, as I recall. The above post has it right.

anonymous · Apr 19, 2016 at 3:46 PM

anonymous said: ↑

Just stumbled over this forum. My thought the down fall at Glaxo STARTED when Bob Ingram came to Glaxo. Really found him to be a pompous ass.
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Correct he was responsible for what happened w the Feds - billions in fines. Creating a lawless culture. Thanks boob!

anonymous · Apr 19, 2016 at 4:38 PM

SKB here....we too thought he had the little man syndrome, plus was an ass......BUT , he wanted the merger done , and done quickly !

Bob Ingram, Help we need you!

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