Can Novartis legally take back bonus $$$?

I'm in Resp/Derm and our conf call today was about the fact that they (Novartis and the incentives dept) "supposedly" screwed up everyone's goals for Elidel and they claim that some reps got "overpaid" while others got underpaid. So they have decided to collect bonus money back from the reps who they claim were "overpaid" in the form of a personal check or some of arrangements and then they will pay the "underpaid" reps more money next in next weeks salary check. WTF! Are you fricken kidding me. Hey, if people were underpaid because THEY screwed up, then fine, go ahead and pay those people their just due! However, if they "supposedly" overpaid some reps can they legally ask for that money back even though they made the mistake and decided during T1 not to adjust and now all of a sudden they feel this is only fair. I'm pissed off like you would not believe and I cannot believe they have legal ground to stand on here. Am I wrong here?

Originally Posted by Anonymous

I'm in Resp/Derm and our conf call today was about the fact that they (Novartis and the incentives dept) "supposedly" screwed up everyone's goals for Elidel and they claim that some reps got "overpaid" while others got underpaid. So they have decided to collect bonus money back from the reps who they claim were "overpaid" in the form of a personal check or some of arrangements and then they will pay the "underpaid" reps more money next in next weeks salary check. WTF! Are you fricken kidding me. Hey, if people were underpaid because THEY screwed up, then fine, go ahead and pay those people their just due! However, if they "supposedly" overpaid some reps can they legally ask for that money back even though they made the mistake and decided during T1 not to adjust and now all of a sudden they feel this is only fair. I'm pissed off like you would not believe and I cannot believe they have legal ground to stand on here. Am I wrong here?

I absolutely agree and I am looking at my 2007 compensation plan and NOWHERE does it state that the company ask for money back if they made errors in the goal setting process. It is not even mentioned in this booklet. Nothing under Goal Methodology, incentive calculation, how you earn...NOTHING! They only rules that are stated in this booklet that the field management has power over is if a rep is not eligible, engaged in misconduct, falsification of records, trade secrets and more. but NOWHERE does it state that the company can ask a rep to pay back bonus money if the company made a error in qoutas, etc. This can't be legal!

Uncle Novi can do what ever he wants! Just make it up at the next meeting. Eat, Drink and use up as many "business" expenses as you can.

You must be kidding!! I think they're just trying to make people mad enough to quit; less people to let go later. It's a terrible way to operate. I think you should ask a lawyer.

Just another important reason WHY this outfit is now known as-- NoVeritas !!

It is fundamentally wrong, plain and simple! I do not care if you are in Resp/Derm, Geigy, CV or some other division. If a person wanted to take them to task on this and file a suit (because I cannot believe that this is legal, especially since nowhere is this kind of action in writing) then they are done with Novartis because that person(s) would be terminated. Here is what takes the cake...the incentives dept noticed an error with the qoutas mid-trimester and made an adjustment and now three weeks after bonuses were paid out, they claim that there were even more "errors" in the qoutas. No way, I don't buy it for one second! They are getting over on us for sure and do not even care! Well I will more than pay them back with my actions or lack thereof in the field while still collecting a paycheck.

grow up stupid fuck, they can do anything they want. if you were overpaid on the plan you agreed on it is fair. if you think you were "done wrong" - so what pussy, go somewhere else you whiny little bitch.

Yes>>>>it is a conspiracy. The shot did come from the grassy knoll and we are all losers because we are going to accept this. I will not stand for this, I am quitting tomorrow - are you with me?

Did we give up when the Germans bombed Pearl Harbor. HELL NO!!!!! We will beat these motherfuckers!!!!!

Originally Posted by Anonymous

grow up stupid fuck, they can do anything they want. if you were overpaid on the plan you agreed on it is fair. if you think you were "done wrong" - so what pussy, go somewhere else you whiny little bitch.

Sticks and stones, you little gay freak sitting behind your company talking like a big shot. I didn't ask the assholes, only the compentent people who a gay freak like yourself.

Originally Posted by Anonymous

grow up stupid fuck, they can do anything they want. if you were overpaid on the plan you agreed on it is fair. if you think you were "done wrong" - so what pussy, go somewhere else you whiny little bitch.

Obviously, this ASSWIPE was one of the ones who was underpaid! He/she can whine if they want to...how would you feel retard? Oh, I forgot, somebody already took your ballz, but you didn't really care if you got them back or not! Bitch all you want resp/derm...I'm here for you...used to be Geigy I and got along well with my r/d reps...give 'em hell...oops...I forgot, we're already there...just don't give them your $$$$ back...

Fuck you loser - you whinny little prick. Why don't you sue them you are being treated unfairly, I agree it IS NOT FAIR!

This is fun...

agree with #11....who are these losers in this division - they won't work for the rest of the week because they are pissed! We will get Novartis back they treat us uinfairly and pay us 6 figures and they don't undersatnd because we are superstars and we work so hard for 3 hours a day...and iti sijust not fair...........

Well if they are gonna screw me then I will just slack off big time, barely even work, falsify calls, and collect my paycheck like this until the rest of the year...then we will be even!

CAN'T YOU GUYS JUST GET ALONG?

#15 - you are brilliant....I admire you loser attitude. Enjoy your vacation.

Originally Posted by Anonymous

Well if they are gonna screw me then I will just slack off big time, barely even work, falsify calls, and collect my paycheck like this until the rest of the year...then we will be even!

I would if I was R/D...especially since most of you now call on pcp's anyway...who the hell cares anymore? Hell, I'm becoming more apathetic with each passing day...my goals are unobtainable...fuck it, I think I'm gonna have to be "sick" tomorrow...I do so in support and in honor of our wonderful Resp/Derm consultants...together we sleep, divided we fall down or something like that! I'm on strike until Monday...hope one of my 20 podmates can cover that lunch for me while I'm out "sick"!

Originally Posted by Anonymous

Yes>>>>it is a conspiracy. The shot did come from the grassy knoll and we are all losers because we are going to accept this. I will not stand for this, I am quitting tomorrow - are you with me?

Just did. feels good.

Good for you, you are better than this shit. I am a caterer and I have to lie everyday. I am going to think about this and quit tomorrow, thank you, life is too short. I am going to go back to clown school and pursue my dream.

Originally Posted by Anonymous

I'm in Resp/Derm and our conf call today was about the fact that they (Novartis and the incentives dept) "supposedly" screwed up everyone's goals for Elidel and they claim that some reps got "overpaid" while others got underpaid. So they have decided to collect bonus money back from the reps who they claim were "overpaid" in the form of a personal check or some of arrangements and then they will pay the "underpaid" reps more money next in next weeks salary check. WTF! Are you fricken kidding me. Hey, if people were underpaid because THEY screwed up, then fine, go ahead and pay those people their just due! However, if they "supposedly" overpaid some reps can they legally ask for that money back even though they made the mistake and decided during T1 not to adjust and now all of a sudden they feel this is only fair. I'm pissed off like you would not believe and I cannot believe they have legal ground to stand on here. Am I wrong here?

My manager called me today and told me I am getting a check around $900. They are not just taking money back from the people they overpaid, but paying people like me that were underpaid. You and I both know that some of the northwestern areas had market shares that were 300% above goal which is complete bullshit. If you were at a store and bought something, and found out 2 weeks later that you overpaid, wouldn't you go back to the store and demand your money back that you overpaid? Same principle. It's time to stop crying about it and pay back what you were OVERPAID.

Originally Posted by Anonymous

Did we give up when the Germans bombed Pearl Harbor. HELL NO!!!!! We will beat these motherfuckers!!!!!

Dumb ass, it wasn't the Germans who bombed us!! It was the damn Mexicans!!!!

Lets drop a bomb on those mothafucka's like we did to those dirty Tequila drinkin', burrito eatin', wet backs!!

Originally Posted by Anonymous

Did we give up when the Germans bombed Pearl Harbor. HELL NO!!!!! We will beat these motherfuckers!!!!!

LOL! Loved Animal House. But I digress...

To #21: I can understand that you are happy to finally get paid what you should have gotten in the first place. And yes, if I found out that I was charged incorrectly I would go back to the store to get my money back. However, in this case, Novartis realized their mistake and adjusted. It was THEIR mistake, and now they want more. In addition, you could be talking about a few thousand dollars. Most people have that money earmarked before they get it. I know I do. The day after we were paid our bonuses I paid off a bill. I could not dig up that money to give back. Novartis should learn from this mistake, pay the reps that were underpaid, and leave the others alone. It's not right to cause a hardship for anybody because of THEIR mistakes. Anyway, most businesses just take the loss if the mistake was theirs in the first place. It's called customer service, and every business wants repeat customers. In the environment we live in, we never know what is going to happen next concerning lay-offs, etc., but NEVER would I expect to be paid and then asked for the payment back.

Originally Posted by Anonymous

To #21: I can understand that you are happy to finally get paid what you should have gotten in the first place. And yes, if I found out that I was charged incorrectly I would go back to the store to get my money back. However, in this case, Novartis realized their mistake and adjusted. It was THEIR mistake, and now they want more. In addition, you could be talking about a few thousand dollars. Most people have that money earmarked before they get it. I know I do. The day after we were paid our bonuses I paid off a bill. I could not dig up that money to give back. Novartis should learn from this mistake, pay the reps that were underpaid, and leave the others alone. It's not right to cause a hardship for anybody because of THEIR mistakes. Anyway, most businesses just take the loss if the mistake was theirs in the first place. It's called customer service, and every business wants repeat customers. In the environment we live in, we never know what is going to happen next concerning lay-offs, etc., but NEVER would I expect to be paid and then asked for the payment back.

"It was THEIR mistake, and now they want more." They don't want more, they want what they overpaid you, thats all. If you had to pay your bills on money you were overpaid, then you might need to seek out a money management specialist and get some help. "Customer service" This is not Neimans, this is your employer. They can easily replace you, wheras Neimans needs repeat business. Do you know how many qualified reps are out there looking for a job, especially with the layoffs that are taking place? I worked for a company that didn't do forecast adjustments based on negative conditions. Remember the nice adjustments we got from Elidel the past 2 years because of the box? My advice to you is to stop crying, pay back the money, and go sell something. At least you have a job bud.

Originally Posted by Anonymous

"It was THEIR mistake, and now they want more." They don't want more, they want what they overpaid you, thats all. If you had to pay your bills on money you were overpaid, then you might need to seek out a money management specialist and get some help. "Customer service" This is not Neimans, this is your employer. They can easily replace you, wheras Neimans needs repeat business. Do you know how many qualified reps are out there looking for a job, especially with the layoffs that are taking place? I worked for a company that didn't do forecast adjustments based on negative conditions. Remember the nice adjustments we got from Elidel the past 2 years because of the box? My advice to you is to stop crying, pay back the money, and go sell something. At least you have a job bud.

I disagree, respectfully, with what you said. This sets, in my opinion, a dangerous precedent for the future. At what point might a company come back and say "whoops?"

The moneys were paid out and, presumably, used by those who, all along, believed they had earned them. The company takes it time, doesn't it, to send out the reports etc. There are four months in each trimester to correct errors, as well as they could "hold" payments by simply saying that an issue had come up. Once they release the funds, it seems to me, there shouldn't be a give back. The exception being when something is obviously and clearly out of whack, such as someone getting a $100,000 payment. I'm guessing, no knowledge though, that they may have trigger amounts in place for such a review.

Now, though, no, they should not, I don't believe, ask for money back. If some were shortchanged, pay them but don't ask anyone to payback because Incentives messed up.

Plus, what does it say for morale and trust when a pay back is requested? Your next check, will you not spend it for a month, two months, whatever, until you are "sure" you won't be asked for a give back?

It seems to me that the right thing to do is for everyone to keep their payments and for those who did not get enough, the company should just pay them what they earned. The company should absorb the overpayments, I believe, except if any were so outrageously out of whack that anyone should have seen that as they got their check.

I highly recommend checking with an attorney. I have one looking into right now. And what about all the reps who quit and do not have to pay back their overpayment. I guess they are the smart ones.

I am a Ciba rep. Is this really true? Is someone telling a terrible joke.
Seriously is this true.

Give me a break! yes there is merit to every side of the argument. However utimatley the compnay is in control. if they don't take or get the money back, targeting dept will get a directive to increase the goals of those that didn't return the dough.

Final result is the company has to win. We are all just pawns on the board.

Originally Posted by Anonymous

My manager called me today and told me I am getting a check around $900. They are not just taking money back from the people they overpaid, but paying people like me that were underpaid. You and I both know that some of the northwestern areas had market shares that were 300% above goal which is complete bullshit. If you were at a store and bought something, and found out 2 weeks later that you overpaid, wouldn't you go back to the store and demand your money back that you overpaid? Same principle. It's time to stop crying about it and pay back what you were OVERPAID.

FU, loser. For you to be getting a check for around $900 just means that you were not all that far off anyway. They say I was overpaid, but I was not, not according to the qoutas and the one adjustment that they did make mid trimester. The way they should of handled this is easy. Give all of those underpaid reps their money and move them up in president's club. For all of the so-called overpaid reps, let them keep the money but drop them in the presidents' club ranking according to that adjustment amount. That is the only fair way to do it ESPECIALLY since the monies were ALREADY paid out. And please, stop with the retail store example, it's weak just like you for not even meeting your goals anyway. I mean, $900, you KNOW that your goals couldn't of been that far off! So fuck off and don't tell me to stop crying. I wasn't overpaid, I exceeded the goals that the company set forth, plain and simple. Stay out of the shopping malls and start selling and next time you won't fall short.

Originally Posted by Anonymous

I am a Ciba rep. Is this really true? Is someone telling a terrible joke.
Seriously is this true.

No joke...entire Resp/Derm field force was on a conf. call yesterday(Wed.) at 3:00 EST...not joking.

Originally Posted by Anonymous

FU, loser. For you to be getting a check for around $900 just means that you were not all that far off anyway. They say I was overpaid, but I was not, not according to the qoutas and the one adjustment that they did make mid trimester. The way they should of handled this is easy. Give all of those underpaid reps their money and move them up in president's club. For all of the so-called overpaid reps, let them keep the money but drop them in the presidents' club ranking according to that adjustment amount. That is the only fair way to do it ESPECIALLY since the monies were ALREADY paid out. And please, stop with the retail store example, it's weak just like you for not even meeting your goals anyway. I mean, $900, you KNOW that your goals couldn't of been that far off! So fuck off and don't tell me to stop crying. I wasn't overpaid, I exceeded the goals that the company set forth, plain and simple. Stay out of the shopping malls and start selling and next time you won't fall short.

Meeting my goals? I did make my goals dipshit. That has nothing to do with the docs that were not included in my universe, and $900 for Elidel is significant beacuse Elidel is only 20% of my comm. Maybe you should pay attention to the conference call next time. In the end you did not exceed your goals as much as you thought. Hey bud, it is what it is. Now cough up that money, because I'm getting some. It's ok little guy, everythings gonna be ok. You were probably the tool that was crying to Sharon. Everyone was laughing when you were crying.

#30 poster. I did make my goals, and that has nothing to do with the docs that were not included in my universe. Maybe you should pay attention to the conference call dumbass. You did not exceed the goals as much as you thought, and everyone knows. In the end IT IS WHAT IT IS. You are probably the tool that was crying to Sharon on the conference call. Everyone cracked up when you cryed. Well little guy, when you are done crying you can go ahead and write that check and send it in. I'll get mine next Friday. If you don't like it, then get the fuck out!

Originally Posted by Anonymous

#30 poster. I did make my goals, and that has nothing to do with the docs that were not included in my universe. Maybe you should pay attention to the conference call dumbass. You did not exceed the goals as much as you thought, and everyone knows. In the end IT IS WHAT IT IS. You are probably the tool that was crying to Sharon on the conference call. Everyone cracked up when you cryed. Well little guy, when you are done crying you can go ahead and write that check and send it in. I'll get mine next Friday. If you don't like it, then get the fuck out!

Hey pricks...they did adjust and add all docs that should of been included into the universe. So fuck off. And by the way, it wasn't me that came onto the line ranting about taking money out of the bank, some guy from from the northwest. He was the dumbass that actually told his manager that he thought his goals were too low and guess what happened, he started the train wreck. Like I have said before, I will falsify calls and not do crap for the rest of the year and take my week and half off at the end of the year, paid and leave this miserable division as I, and not you for sure, am good enough to work in a TRUE specialty sales position so go ahead and continue to be a caterer and stand in line for those lunch and detail appts like the true loser you are! Hope you love being nothing more than mass market, BITCH

I have hired an attorney and have a very legitimate case. And I do not care if they fire me and actually I hope they do because it would then be unlawful termination because all through my Novartis career I have been stellar. Some of you may think that Novartis can do whatever they want, but legally they cannot ask or take this money back. Nowhere is it published or has anything ever been sent out to the representatives from the incentives dept or hr that say that they can. I'm ready to leave Novartis anyway and even get out of the industry all together. My lawsuit is being drawn up today and should be in the hands of Novartis lawyers by the middle of next week. They have no legal ground to stand on. Sit back and watch.

Originally Posted by Anonymous

I have hired an attorney and have a very legitimate case. And I do not care if they fire me and actually I hope they do because it would then be unlawful termination because all through my Novartis career I have been stellar. Some of you may think that Novartis can do whatever they want, but legally they cannot ask or take this money back. Nowhere is it published or has anything ever been sent out to the representatives from the incentives dept or hr that say that they can. I'm ready to leave Novartis anyway and even get out of the industry all together. My lawsuit is being drawn up today and should be in the hands of Novartis lawyers by the middle of next week. They have no legal ground to stand on. Sit back and watch.

You're just another guy looking for an easy way out. Just get the fuck out you fucking lazy ass! If you owned a company and made a mistake in payroll, you would want it back. Idiot!!

Originally Posted by Anonymous

Hey pricks...they did adjust and add all docs that should of been included into the universe. So fuck off. And by the way, it wasn't me that came onto the line ranting about taking money out of the bank, some guy from from the northwest. He was the dumbass that actually told his manager that he thought his goals were too low and guess what happened, he started the train wreck. Like I have said before, I will falsify calls and not do crap for the rest of the year and take my week and half off at the end of the year, paid and leave this miserable division as I, and not you for sure, am good enough to work in a TRUE specialty sales position so go ahead and continue to be a caterer and stand in line for those lunch and detail appts like the true loser you are! Hope you love being nothing more than mass market, BITCH

Yea, your a real badass! Now pay the money back like a good little rep and do what you are told. Leave if you dont like it since you are better than the resp/derm division. Have you seen what else is out there. Slim pickings pal! Good luck with that one. LOL. When you write the word Novartis on that check, just think to yourself "I am a Novartis bitch." Write the check fuck face. LOL!!!!

Originally Posted by Anonymous

You're just another guy looking for an easy way out. Just get the fuck out you fucking lazy ass! If you owned a company and made a mistake in payroll, you would want it back. Idiot!!

I'm a veteran, career rep and I've been trying to lower the tone in this discussion.

It's one thing if your salary is too high one month and the company seeks the money back. You know, in that case, you were overpaid. On the other hand, we depend on them to give us our commission numbers and it is expected they are correct, especially given that the have four months to get it right in terms of corrections. Once the checks go out, I think it is unfair to expect money back. We all make life decisions such as: savings, college tuition, purchases etc. based on that check when it arrives.

A secondary issue is morale. Novartis can, certainly even in tough times, afford whatever amount they are off on this while still making up the "$900.'s" etc. to those underpaid. That's the right thing to do, I think.

They should make up the money to those owed and let the overpaid people go. Those in charge should look at Incentives and make the necessary changes so that this never happens again.

I'm not in R/D so I have no friends or enemies in this fight. I do think, though, that if it were me, I would, first appeal to the proper channels of management for reconsideration. Failing that, I think I would look to a legal remedy before I would pay anything back.

All of this, though is one mature, career representative's opinion and I was around at the merger just to give you an idea as to my total company time.

Originally Posted by Anonymous

I'm a veteran, career rep and I've been trying to lower the tone in this discussion.

It's one thing if your salary is too high one month and the company seeks the money back. You know, in that case, you were overpaid. On the other hand, we depend on them to give us our commission numbers and it is expected they are correct, especially given that the have four months to get it right in terms of corrections. Once the checks go out, I think it is unfair to expect money back. We all make life decisions such as: savings, college tuition, purchases etc. based on that check when it arrives.

A secondary issue is morale. Novartis can, certainly even in tough times, afford whatever amount they are off on this while still making up the "$900.'s" etc. to those underpaid. That's the right thing to do, I think.

They should make up the money to those owed and let the overpaid people go. Those in charge should look at Incentives and make the necessary changes so that this never happens again.

I'm not in R/D so I have no friends or enemies in this fight. I do think, though, that if it were me, I would, first appeal to the proper channels of management for reconsideration. Failing that, I think I would look to a legal remedy before I would pay anything back.

All of this, though is one mature, career representative's opinion and I was around at the merger just to give you an idea as to my total company time.

Sir, please make it out to Novartis. We need our check ASAP. We control your life. -Management

Originally Posted by Anonymous

Sir, please make it out to Novartis. We need our check ASAP. We control your life. -Management

No, you don't. I seriously doubt that this matter has had the final word on it to have been spoken as yet? If and when that first legal letter gets delivered that might have more of an impact than you can imagine.

Originally Posted by Anonymous

Yea, your a real badass! Now pay the money back like a good little rep and do what you are told. Leave if you dont like it since you are better than the resp/derm division. Have you seen what else is out there. Slim pickings pal! Good luck with that one. LOL. When you write the word Novartis on that check, just think to yourself "I am a Novartis bitch." Write the check fuck face. LOL!!!!

Like I said, enjoy being a crappy-ass mass market rep who cannot tell anyone that it him/her that was responsible for the good numbers because you share the sames docs and products with like eight other partners. Stop reading this now, you have a lunch to cater, don't you loser!

Originally Posted by Anonymous

Like I said, enjoy being a crappy-ass mass market rep who cannot tell anyone that it him/her that was responsible for the good numbers because you share the sames docs and products with like eight other partners. Stop reading this now, you have a lunch to cater, don't you loser!

I don't understand, as a veteran rep, why people like yourself have such hostility and rudeness within yourself? If you had a bad experience with the company or if you think that "speciality" with most companies is really that, anymore, it would be best for you to try and move beyond the views you have because they are not rooted in the reality of the 21st century pharmaceutical business. The company, virtually, doesn't matter. Whether your management calls you "mass market" or "specialty", the reality is that in the majority, the vast majority, of all cases, in my opinion, we are all mass market.

Some presume that they really are not because it makes them feel better in terms of their self esteem and ego. Ok, I understand that but I don't believe for a minute it's true in almost all cases, regardless of company.

In short, if you think you're reallly "speciality", the odds are that you really are not.

Originally Posted by Anonymous

Like I said, enjoy being a crappy-ass mass market rep who cannot tell anyone that it him/her that was responsible for the good numbers because you share the sames docs and products with like eight other partners. Stop reading this now, you have a lunch to cater, don't you loser!

And you my friend have a very long drive to go see a doctor that 6 mass market reps already call on. All you are is a mass market rep with a very big territory.

Originally Posted by Anonymous

Like I said, enjoy being a crappy-ass mass market rep who cannot tell anyone that it him/her that was responsible for the good numbers because you share the sames docs and products with like eight other partners. Stop reading this now, you have a lunch to cater, don't you loser!

Catering lunches makes me poop (the ouchie kind)!

Originally Posted by Anonymous

My manager called me today and told me I am getting a check around $900. They are not just taking money back from the people they overpaid, but paying people like me that were underpaid. You and I both know that some of the northwestern areas had market shares that were 300% above goal which is complete bullshit. If you were at a store and bought something, and found out 2 weeks later that you overpaid, wouldn't you go back to the store and demand your money back that you overpaid? Same principle. It's time to stop crying about it and pay back what you were OVERPAID.

Listen, I was supposedly overpaid but my percent to qouta attainment was never more than 143% so reaaly when you look at it, my goals were pretty reasonable and it wasn't like I was achieving over 200-300% above qoutas. So why are you hammering me. I was the one who said pay the underpaid their monies rank them higher in president's club and let the overpaid reps keep their monies and drop them in the rankings. What is wrong with that? You come on here and tell people to stop crying and calling people out. So what if the shoe was on the other foot and you were overpaid, are yu trying to tell eveyone on here that you wouldn't be complaining and attesting that it is fundamentally wrong to ask for that money back AFTER it went into the reps bank accounts? Hell no, you'd complain ok...so back off.

In my humble opinion there is a right and wrong in this situation.

The right thing is for the company to adjust everyone's numbers to the correct level for rankings and incentives. Those that need to get more money, should recieve it immediately. And those overpaid should return the money.

The wrong thing to do is to keep any unearned money through the company's error. I know some will not like this, but keeping it is like getting too much change for a purchase and not giving it back. it's just fundamentally wrong.

Conflict resolution suggests that those overpaid consider the situation in reverse. You paid too much to the company for something / anything, wouldn't you want your money back?

Originally Posted by Anonymous

In my humble opinion there is a right and wrong in this situation.

The right thing is for the company to adjust everyone's numbers to the correct level for rankings and incentives. Those that need to get more money, should recieve it immediately. And those overpaid should return the money.

The wrong thing to do is to keep any unearned money through the company's error. I know some will not like this, but keeping it is like getting too much change for a purchase and not giving it back. it's just fundamentally wrong.

Conflict resolution suggests that those overpaid consider the situation in reverse. You paid too much to the company for something / anything, wouldn't you want your money back?

It is also fundamentally wrong to ask people for money back after they have deposited that money into people's accts, along with the fact that they already had made one adjustment mid trimester. Legally, Novartis cannot ask for that money back that was made in THEIR error and already deposited into one's bank account. It's better to pay the underpaid their money, move them up in rankings and let the overpaid keep their money and give them down in the rankings. The hell with your conflict resolution pile of crap! Nice try!

Originally Posted by Anonymous

In my humble opinion there is a right and wrong in this situation.

The right thing is for the company to adjust everyone's numbers to the correct level for rankings and incentives. Those that need to get more money, should recieve it immediately. And those overpaid should return the money.

The wrong thing to do is to keep any unearned money through the company's error. I know some will not like this, but keeping it is like getting too much change for a purchase and not giving it back. it's just fundamentally wrong.

Conflict resolution suggests that those overpaid consider the situation in reverse. You paid too much to the company for something / anything, wouldn't you want your money back?

So if I was only around 135% above qouta and they ask for money back...is that fair! You've got to be kidding, right! So what's the cut off, 115% or 110% or maybe 130%! On this I got robbed because my percent to qouta attainment was 135% on average for T1. That's fundamentally wrong, period! An by the way, for those that were underpaid, I have no problem at all giving them their additional monies and even moving them up in rankings.

I cannot believe that a company this big could have had this happen. Don't the computer programs work properly? Or was it perhaps "user error"? (i.e. someone punched the wrong button on the keyboard)