Originally Posted by Anonymous
Wow...your sentiments are so unique...never heard these types of complaints from employees at any other company.
Ah yes, the spirit that made GM what it is today. One step behind adopting the slogan "We're still better than Ford!"
Frankly, I am inclined to accept that much of the upper crust of J&J really believes in the Credo, in a way. I can't all be pretence; they would have to be much better actors than they are. Some of them I know to be idealists, and as a policy statement the Credo simply makes sense. The problem is not their ethics, but their failure to translate the Credo into good, imaginative and motivating leadership.
Absent good leadership, any organization will slowly rot away. The hallmark of the process is that decisions made by the management invariably favour managers. Merging of organizations, creating new top-level positions for managers. Centralization of decisions, giving more power to managers. Outsourcing, allowing the organization to have fewer workers but more managers. Of course another explanation is always provided, but miraculously the result always benefits managers. Not because they have evil intentions, but because of the natural tendency of all people to--conveniently--believe that what is good for them must be good in general. It's a subconscious process, a creeping inevitability.
To buck the trend and endure, an organization needs its natural rebels--and Robert W. Johnson II, despite being the CEO, was one. The Credo was (and is) a revolutionary statement of business conduct, not just a collection of moralistic platitudes! But an organization is very lucky if it has a leader who rises above the orthodox and mundane: Such people are rare, and Weldon isn't one of them. We must hope that from the ranks of J&J, enough people will rise whose spirit remains unbroken by bad managers and the peer pressure of those who have already resigned themselves to their sorry fate, and become the leaders of the future.