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  #1  
Old 08-03-2010, 01:05 PM
Anonymous
 
Posts: n/a
Unhappy Does anyone know what this warning on the ActiVAC means?

Hi, I recently sold an ActiVAC, and the lady I sold it to says that it keeps giving her the error "Service timed out, 0 days left, enter code" and then it shuts off after 15 minutes, making it useless. Does anyone know how to fix this and what the code is? I just happened to find it at a Goodwill, so I don't really know much about it and don't have any of the codes or the manual for it. Also, does anyone know if there's anywhere you can download a manual? She already tried contacting KCI, and they were of no help and just wanted her to give them the machine. If anyone knows anything about how to fix this, it would be extremely appreciated. Thanks!
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  #2  
Old 08-03-2010, 01:51 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Really?!?!?!? You work at Goodwill and are selling medical devices you know nothing about?? Did it come with disposables too??? What is this person using it for???
I would bet it was never properly cleaned after its last use if it was "donated" to GW! Good luck in your suit!!!!
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  #3  
Old 08-03-2010, 07:47 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Why don't you do the right thing and return it to KCI.These pumps are rentals
and someone didn't return it when they were done using it. Hopefully nobody
helps you because in the wrong hands with zero training with the device you
are asking for trouble.Call KCI and return it.
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  #4  
Old 08-03-2010, 10:24 PM
Anonymous
 
Posts: n/a
Lol Re: Does anyone know what this warning on the ActiVAC means?

Quote:
Originally Posted by Anonymous View Post
Hi, I recently sold an ActiVAC, and the lady I sold it to says that it keeps giving her the error "Service timed out, 0 days left, enter code" and then it shuts off after 15 minutes, making it useless. Does anyone know how to fix this and what the code is? I just happened to find it at a Goodwill, so I don't really know much about it and don't have any of the codes or the manual for it. Also, does anyone know if there's anywhere you can download a manual? She already tried contacting KCI, and they were of no help and just wanted her to give them the machine. If anyone knows anything about how to fix this, it would be extremely appreciated. Thanks!
What a retard! This has to be a joke.
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  #5  
Old 08-03-2010, 10:24 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Quote:
Originally Posted by Anonymous View Post
Hi, I recently sold an ActiVAC, and the lady I sold it to says that it keeps giving her the error "Service timed out, 0 days left, enter code" and then it shuts off after 15 minutes, making it useless. Does anyone know how to fix this and what the code is? I just happened to find it at a Goodwill, so I don't really know much about it and don't have any of the codes or the manual for it. Also, does anyone know if there's anywhere you can download a manual? She already tried contacting KCI, and they were of no help and just wanted her to give them the machine. If anyone knows anything about how to fix this, it would be extremely appreciated. Thanks!
It is just a suction pump (less than $300 to make, worth less than $50 used). If you have the disposables (which you can buy more of on Ebay), any suction pump will do. Codes are there to keep people from stealing them.
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  #6  
Old 08-03-2010, 11:10 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Sounds like someone kept it and sold it and now the buyer is backing out. Send it back to KCI and give the money back to the buyer and move on. It is Theft.
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  #7  
Old 08-04-2010, 01:39 AM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Quote:
Originally Posted by Anonymous View Post
Sounds like someone kept it and sold it and now the buyer is backing out. Send it back to KCI and give the money back to the buyer and move on. It is Theft.
Throw it in the trash. Not worth the postage or the phone call
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  #8  
Old 08-04-2010, 09:38 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

R
Quote:
Originally Posted by Anonymous View Post
What a retard! This has to be a joke.
Return it to the Thrift Store and exchange it for a Blue Sky.
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  #9  
Old 08-04-2010, 09:42 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Quote:
Originally Posted by Anonymous View Post
Hi, I recently sold an ActiVAC, and the lady I sold it to says that it keeps giving her the error "Service timed out, 0 days left, enter code" and then it shuts off after 15 minutes, making it useless. Does anyone know how to fix this and what the code is? I just happened to find it at a Goodwill, so I don't really know much about it and don't have any of the codes or the manual for it. Also, does anyone know if there's anywhere you can download a manual? She already tried contacting KCI, and they were of no help and just wanted her to give them the machine. If anyone knows anything about how to fix this, it would be extremely appreciated. Thanks!
I recently found a used Da Vinci Robotic System in the "close out" section at Home Depot. It worked great on my Golden Retriever's Hip Dysplacia Surgery. Amazing what you find these days. You may find syringes and needles at Sear's Outlet.
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  #10  
Old 08-04-2010, 09:55 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Quote:
Originally Posted by Anonymous View Post
R

Return it to the Thrift Store and exchange it for a Blue Sky.
Plenty of used medical devices on E Bay, including VACs. Get an older one without the code
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  #11  
Old 08-04-2010, 11:14 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

To the OP,
If you post the bar code #, I can obtain the service code # to unlock it. It's very easy to fix, these people are clowns
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  #12  
Old 07-12-2011, 02:25 AM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Quote:
Originally Posted by Anonymous View Post
To the OP,
If you post the bar code #, I can obtain the service code # to unlock it. It's very easy to fix, these people are clowns
Greetings most elite calculator. My home health agency let me borrow an acti v.a.c that was never picked up by kci. Lo and behold, the vac has the infamous service timer expired. Will you send me the formula for creating a code. Thanks in advance. I already ordered some dressings off of eBay. I've been fighting a surgical wound for near three years. Just got back on the vac end of 01.2011 and the idiot NP pulled me off of the vac for no reason. My wound is the best that it has ever been in years. I think that they wanted to put me in their ltac and milk my insurance. Nevertheless, any help would be greatly appreciated. Sincerely,

Esteban Gambino
either 0 OR O below
VDZRO5881
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  #13  
Old 07-19-2011, 03:03 PM
Anonymous
 
Posts: n/a
Arms Re: Does anyone know what this warning on the ActiVAC means?

Thanks for the serial number!
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  #14  
Old 07-19-2011, 03:06 PM
Anonymous
 
Posts: n/a
Thumbs up Re: Does anyone know what this warning on the ActiVAC means?

KCI can track the product and determine the real facts here.
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  #15  
Old 07-20-2011, 09:25 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Quote:
Originally Posted by Anonymous View Post
Greetings most elite calculator. My home health agency let me borrow an acti v.a.c that was never picked up by kci. Lo and behold, the vac has the infamous service timer expired. Will you send me the formula for creating a code. Thanks in advance. I already ordered some dressings off of eBay. I've been fighting a surgical wound for near three years. Just got back on the vac end of 01.2011 and the idiot NP pulled me off of the vac for no reason. My wound is the best that it has ever been in years. I think that they wanted to put me in their ltac and milk my insurance. Nevertheless, any help would be greatly appreciated. Sincerely,

Esteban Gambino
either 0 OR O below
VDZRO5881
Esteban,

I wonder if you are aware that if the VAC unit is not opened up broken down and properly cleaned between one Patient to the next, there is a very high risk of contamination, risk of infection, HIV, HEP C, and HEP B and many others... One of the many reasons for the serial number.... Also insurance companies usually/rarely will not pay for VAC therapy for in home use for greater then 4 months....... Makes me wonder about a home health agency that would pass one Patient's VAC unit to another...... Hope that person that got the dressing kits off Ebay obtained them from a reputable source.........Not from inside the corner of some Patient's home that had say MSRA
Just saying............ Be careful.........
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  #16  
Old 07-29-2011, 01:32 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

as a former KCI service rep i truly appreciate the stupidity of this entire thread, thanks for the laugh. $50 for the timer bypass and reset code though....
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  #17  
Old 07-31-2011, 12:04 AM
Anonymous
 
Posts: n/a
Default Re: Thanks for the laughs...

Quote:
Originally Posted by Anonymous View Post
as a former KCI service rep i truly appreciate the stupidity of this entire thread, thanks for the laugh. $50 for the timer bypass and reset code though....
Greetings - Anonymous former KCI Representative as well as any other readers, writers, mathematicians or representatives, please excuse the ignorance of my posts or replies. Nevertheless, regarding the barter for the timer bypass and reset code, shall we say $25 and call it a deal? How are we going to make this happen without corrupting this thread or domain?

Sincerely,

Esteban Gambino
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  #18  
Old 07-31-2011, 05:27 PM
Anonymous
 
Posts: n/a
Default Re: Thanks for the laughs...

Quote:
Originally Posted by Anonymous View Post
Greetings - Anonymous former KCI Representative as well as any other readers, writers, mathematicians or representatives, please excuse the ignorance of my posts or replies. Nevertheless, regarding the barter for the timer bypass and reset code, shall we say $25 and call it a deal? How are we going to make this happen without corrupting this thread or domain?

Sincerely,

Esteban Gambino
no offense get a clue, return the unit to KCI because you're stealing a service. they don't give out those codes for a reason.
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  #19  
Old 07-31-2011, 11:10 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

not to mention that by providing KCI employees with the serial number of the vac you have essentially told them where you live, and where the unit should be- just return it.
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  #20  
Old 11-25-2011, 06:00 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Quote:
Originally Posted by Anonymous View Post
as a former KCI service rep i truly appreciate the stupidity of this entire thread, thanks for the laugh. $50 for the timer bypass and reset code though....
I have the same problem, how can I contact you???
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  #21  
Old 02-04-2012, 10:16 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

I apologize for the misunderstanding - without an actual code from KCI, your only hope is to find a neighbor that is handy with a PROM/EPROM writer.

RE: you are stealing. Actually, KCI are the true thieves. Charging the public near $4,000 a month rental? These negative pressure wound therapy units are not worth a few hundred dollars a month, never mind a few thousand dollars. Are you kidding me?

Esteban Z. Gambino
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  #22  
Old 02-06-2012, 10:33 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Don't lose one, 20k. Used or new they'll charge the same. Frauds!
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  #23  
Old 03-23-2013, 12:03 AM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

I need a code/reset and am willing to pay - can anyone help? (Service timer expired)
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  #24  
Old 03-23-2013, 02:59 AM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Quote:
Originally Posted by Anonymous View Post
I need a code/reset and am willing to pay - can anyone help? (Service timer expired)
I think the last known reset was "necrotizingfasciitis".

There's a reason the company needs them back between patient use.

Do yourself a favor and get the unit back before any harm is done to
someone.

http://en.wikipedia.org/wiki/Necrotizing_fasciitis
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  #25  
Old 12-12-2013, 06:20 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Yeah I think the real clowns are the ones crying theft. Are you guys serious? Considering what they charge to rent these a month, THEY are the real thieves here. If he purchased it and has a receipt then they would have to take him to court in order to retrieve the machine. That includes if he obtained it from a storage auction like I did one a few months ago. Yeah I'm going to return something I paid for and can make around $1,000 or more off of on ebay because it's the "right thing to do." According to who...the law? You all sound like a bunch of conservative Fox "News" whackos promoting out of hand medical costs on something that might cost them a whole $50 to make. And if you all knew how these things operated you wouldn't be scaring them with the worry of getting a disease. You have to use a new pad and a new canister with each use. The canisters are self-contained and have no way to get onto the machine. Who in their right mind would reuse a granufoam pad? Please. Go scare someone else with your unfounded fear tactics and leave him/her alone. If you don't have the code, simply move on. It's not your job to police someone unless; that is unless you get off on it. I swear, some people...
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  #26  
Old 12-13-2013, 04:16 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Really? So if I rent a car for $50 a day and FEEL that it is unfair because a Chevy isn't worth $1500 per month, I have the right to just give to a charity who in turn will just 'sell' it to a third party. You don't see anything wrong with that situation or understand why the police and most sane and moral people see the problem here? Regardless if the price to rent is too high or in your opinion 'finders keepers', it is WRONG that you think this is OK - the guy should take the thing back and get his money back and the thrift store should turn it over to KCI for reprocessing - PERIOD. There is no gray area here.

BTW, I had some compassion for the original poster UNTIL he was told that the unit is essentially 'black market' and potentially harmful if not cleaned properly. But then when somebody starts bartering for an un-lock code, then he clearly has sunk to the level as that of a common car thief or junkie. Your Mothers must be very proud because I am just DISGUSTED!
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  #27  
Old 12-13-2013, 04:53 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Quote:
Originally Posted by Anonymous View Post
Really? So if I rent a car for $50 a day and FEEL that it is unfair because a Chevy isn't worth $1500 per month, I have the right to just give to a charity who in turn will just 'sell' it to a third party. You don't see anything wrong with that situation or understand why the police and most sane and moral people see the problem here? Regardless if the price to rent is too high or in your opinion 'finders keepers', it is WRONG that you think this is OK - the guy should take the thing back and get his money back and the thrift store should turn it over to KCI for reprocessing - PERIOD. There is no gray area here.

BTW, I had some compassion for the original poster UNTIL he was told that the unit is essentially 'black market' and potentially harmful if not cleaned properly. But then when somebody starts bartering for an un-lock code, then he clearly has sunk to the level as that of a common car thief or junkie. Your Mothers must be very proud because I am just DISGUSTED!
In response to your posting: what you've just said is one of the most insanely idiotic things I have ever heard. At no point in your rambling, incoherent response were you even close to anything that could be considered a rational thought. Everyone in this room is now dumber for having listened to it. I award you no points, and may God have mercy on your soul.
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  #28  
Old 02-13-2014, 09:45 AM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

I have same problem - Service Timer Expired. Does anybody help me reset this timer for money)?
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  #29  
Old 02-13-2014, 10:14 AM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

NO - you're stealing - you get that right? Turn the thing into KCI. Any rep that risks
their jobs and jail to sell you a code for the cost of dinner is a moron. Enough said.
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  #30  
Old 02-13-2014, 01:12 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

you guys must be in the east sitting in the snow. Seriously?!? you have this much time on your hands? Go get a job
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  #31  
Old 04-27-2014, 11:35 PM
Anonymous
 
Posts: n/a
Jester purchase a code

I bought out an estate and also have an expired unit. need to purchase a code.the only reason they are trying to scare you into turning it in is so they can resell it. One rep has the right idea. Offering $400 for the unit. So he can resell it and make the big money. If I can get the code, then I can make the big money. If not ,I'm happy with the $400. Better than nothing. But to KCI: IF YOU WANT YOUR PRODUCTS BACK AND KEEP TRYING TO CONTROL YOUR MARKET (IM CONFUSED, BILL GATES) OFFER A REWARD FOR RETURN OF YOUR UNITS. NOBODY IS STEALING ANYTHING!!! I FIGURE MOST OF US BUT AND SELL. SO WHEN YOU TRY TO STOP US OVER BULLSHIT, WE TRY HARDER!! WHERE DOES THAT LEAVE YOU?! FIGURE IT OUT CLOWNS!
SO IF SOMEONE HAS A CODE FOR SALE LET ME KNOW.
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  #32  
Old 04-28-2014, 02:27 PM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Code:

UOENOKCI1

second character is an "O" not zero.
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  #33  
Old 05-14-2014, 06:32 AM
Anonymous
 
Posts: n/a
Default Re: Does anyone know what this warning on the ActiVAC means?

Muchos gracias, amigo.

Your friend in fasciitis,

Esteban Z. Gambino
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