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Cafepharma Message Boards | Pharma Sales, Device Sales, Lab Sales
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<p>[QUOTE="Anonymous, post: 3433456"]Holy sh*t, I am sorry. I work at another pharma that outsourced IT support to IBM, and it has been an unmitigated, complete disaster. Seriously, hire a bunch of monkeys from the zoo for your helpdesk, you'll get the same level of support as you would from IBM, but you won't be mad, because hey, they're monkeys. </p><p><br /></p><p>Get used to tickets getting closed for no reaosn, that abortion of a piece of software Remedy, and nothing but an endless runaround of blame while nothing gets done.[/QUOTE]</p><p><br /></p>
[QUOTE="Anonymous, post: 3433456"]Holy sh*t, I am sorry. I work at another pharma that outsourced IT support to IBM, and it has been an unmitigated, complete disaster. Seriously, hire a bunch of monkeys from the zoo for your helpdesk, you'll get the same level of support as you would from IBM, but you won't be mad, because hey, they're monkeys. Get used to tickets getting closed for no reaosn, that abortion of a piece of software Remedy, and nothing but an endless runaround of blame while nothing gets done.[/QUOTE]
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Cafepharma Message Boards | Pharma Sales, Device Sales, Lab Sales
Home
Forums
>
Pharma IT
>
Amgen IT
>
Amgen Signs with IBM
>
Cafepharma Message Boards | Pharma Sales, Device Sales, Lab Sales
Home
Forums
>
Pharma IT
>
Amgen IT
>
Amgen Signs with IBM
>