Curious about your thoughts

DM's telling reps to call them on the phone and then mute them and put the phone in your pocket or bag so they can listen to your calls, without telling the hcp. I'm interested in everyone's thoughts. Ethical or not?

 

i would think that if a doctor finds out about that (without their knowledge), that a dr would say f u to future office calls

 

For ai it is the norm. We have had that done

 

Are all AI divisions doing this? This is a very shady practice.

 

DM’s have to justify their worthless existence. It is to pacify their own insecurities around the fact that they are not needed. My DM hasn’t asked for our district to do this, but would be a f*** no if suggested

 

I'm pretty certain this isn't a company directive. Sounds like some very narrow-minded DM's who are going to get themselves in a pickle.

 

Don't blame your DM. They were given crazy expectations during Covid, so they're just trying to do their job and give the company what they want.

 

I can only speak for my division. Pretty sure the others are doing the same

 

Simply ask them to put the directive in an email. Compliance would love to have a chat with them.

 

Smart.

 

Or just record your DM saying it to the team or to you when you're meeting over zoom/webex.

I record mine all the time, it's a good insurance policy to have handy. Times are tough and remember we're living for our kid's, husband's, wife's, and that damn mortgage! lol

 

Great idea.

 

YES!!!

 

holt crap that’s a new level of paranoia.

 

So many things wrong with this directive. Privacy of the physician, staff and patients. There are potential legal ramifications of unapproved eavesdropping on a medical setting. This has lawsuit written all over it.

 

this entire thread is batshit crazy.

a novel idea: trust. just trust that reps to do there best. trust that they are working on their craft.

and if they do not perform, then goodbye. DM = babysitter needs to go. DM as business manager needs to arrive.

 

So as a rep I'm uncomfortable with this, yet being forced to do it. What if this goes sideways? Who takes the fall, my manager or me? I am being forced to do it. My manager has lead me to believe this is company directive, so am I protected?

 

Just grab a good lawyer. Too many people are being forced to deceive offices and getting into grey compliance issues with HIPPA. Even a fairly competent lawyer can protect you. This is NOT an approved company directive. Do what is ethically right for you and your work relationships.

 

They’re dumb enough to put these in a coach! It amazes me that when the numbers suck, we start to make decisions that have a negative impact on ethics. It happens all the time in pharma, push too much and we make wrong decisions that put our company at risk.

 

Pfizer knows what is going on and is proactive telling doctors. This is gonna blow up in a big way.