Data Breach

this will be a fun ride!

impact?

 

Source of breach is a company outsourced by Optum Billing. Not us.
Only patient demo and cc info.
No medical info or lab results exposed.

 

It will hurt. Competition already all over it

 

Can't duck it. It is a DGX vendor that we outsourced to. Our data, we have to own it.

So much for Six Sigma.

 

Absolutely. We must own it.
But in this day an age, more and more citizens understand our data is out there.
Patient Demo and CC info is already out there, but 100% we must do better.

 

Adding patients Social Security numbers to the mix ups the ante.

 

The information breach may include personal information, financial data, Social Security numbers and medical information.

Author: Suzanne Nuyen, TEGNA
Published: 10:41 AM CDT June 3, 2019
Updated: 10:41 AM CDT June 3, 2019
One of the biggest blood testing providers in the country announced Monday that almost 12 millionpatients may have had their personal, financial and medical information breached.

Quest Diagnostics was first notified of the breach on May 14. The issue stemmed from the company's billing collections service provider, the American Medical Collection Agency (AMCA). Quest was first notified of "potential unauthorized activity" on May 14.

AMCA said that the information breached may include personal information, financial data, Social Security numbers and medical information. The company said lab results were not affected.

Information on which information from which individuals was not immediately available.

"Quest is taking this matter very seriously and is committed to the privacy and security of our patients’ personal information," the company said in a statement. "Since learning of the AMCA data security incident, we have suspended sending collection requests to AMCA."

 

This is typical of the big 2 labs. Give away your testing at cheap prices, run on razor thin margins, outsource you billing & customer service and then act suprised that a datat breach occurred in the outsourced services. Quest and Labcorp suck! The testing is cheap, but questionable. Service sucks unless you are willing to wait hours in a PSC and now a major data breach. The only way to save the lab industry is any willing provider. If Congress would pass this the big 2 would be $500m labs and that't it. The only reason doctors use L & Q is because the insurers tell them they have to. And why is this? Because the pricing L & Q give is so cheap no one can compete. But you get what you pay for. I can't wait for the massive lawsuits on this one!

 

Good grief, son. Who is feeding you this nonsense? The lab industry this thriving, with new cutting edge innovations in technology for the benefit of patients and breakthrough testing options. And all of this at a fraction of the previous costs, thanks to high volume providers like Quest Diagnostics.

It is our healthcare system that is failing, due to skyrocketing private insurance and Medicare premiums. Clinical Laboratory tests use less than 1% of the entire healthcare budget and provide 90% of the benefits.

Try improving your service and offering better prices. This is the free market in action, son. Good luck asking the government to interfere, just because you can’t compete. Losers hate competition. And you are clearly a loser. Hope this helps.

 

Nice job dumbasses.

You never disappoint...

 

Breaking News, son. No one cares about your stupid opinions. No one cares about your disappointments an no one cares about you.
Hope this helps.

 

DGX will find a way to not take the blame and wrap themselves in the blanket of spin about their values and Six Sigma.

 

No UHC business, Aetna walking out the door into an LCA specimen bag, Patients data being sent to a Nigerian king looking for cash to make a real estate purchase and then emails you at 3am asking for your checking account information to transfer the funds, Not being able to hit 13B market cap, Paying reps quarterly lol, I just farted and stained my sheets.....the only good thing I can say is that the TP at the PSC’s is nice and thick.

It gets the job done.

 

Updates on this mess?

 

No lab results exposed.
Only financial info. CC info.
All effected patients will be notified by Quest as required by law.

 

My labs service is way better than L or Q. The only reason L & Q is they both lose money on basic testing and then up sell the shit out of higher cost testing. This is why multiple PA Medicaid MCO's are rebidding the contracts due to L & Q not lowering their costs but raising them. The model L & Q have is for the stock holders and they could care less about patients care. They both suck and when Congress passes the new law for any willing provider, which is in committee now and being lobbied against by ACLA, L & Q will be 1/10th the size they are now.

You have no idea what you are talking about. If this was a free market anyone could bill any insurance, but L & Q can't compete in a free market, they must have exclusivity or both share the contract. If they had to compete, they would lose business big time. Just look at what happens when a lab gets over the$150m in revenue mark. L & Q buy them up as they fear they are getting too big and will start taking more business from them. They are a duopoly that 90% of physicians hate. They only use them because the insurers tell them to use them. Open up the contracts and see what real competition looks like. That is your bosses biggest fear! Suck it!

 

What if you were a patient who was effected and you were told that "only financial info. CC info" was exposed like it's no big deal.

 

Keep dreaming, junior. And while you are at it, you can tell us how many “labs” do you have? Perhaps you should consolidate them since I’m sure you know that volume is required to obtain competitive prices from vendors, and extensive test menu and insurance contracts. Not to mention the technology that is necessary to meet the needs or your patient and physician customers. The government is not going to require private companies to do business with you, if they deem you to be unfit. You have to earn that business in a capitalist free market. And it sounds like you failed. Better luck next time. Hope this helps.

 

Burn. He won’t recover.

 

A reflection of how far out of touch they are with their patients. Hello LabCorp.