Health Care Learning from Other Sectors With the rapidly changing health care environment, it is crucial for organizations to understand, manage, and improve the workforce in the health care industry. The top successful companies in today’s marketplace find new ways to invest in their employees. These organizations have realized that in order to be successful, they need full commitment and loyalty of their employees and they are doing everything they can to keep their employees happy and satisfied in the work environments. Companies such as Amazon, Google, and Apple etc. have used employee focused practices to improve their workforce. Even though these organizations are outside of health care, their innovative approaches initiate interest from leaders in the health care industry. For example, Amazon is top rated companies to work for according to Forbes. Amazon has been utilizing personalized platform for employees and consumers which ensure stronger engagement and loyalty from both in the long run. They also ensure that employees are being recognized for their work and also know to attract top talent, “by offering a corporate infrastructure that enables employees to see the impact of their work on a broad audience by not delaying launches with internal processes” (Abed, 2018) “Healthcare organizations should define business drivers that matter most and implement personalization to impact those goals” it can be used towards employees and consumers("The Google Approach: How Hospitals Can Create Cultures That Drive Employee Engagement, Satisfaction," 2014). According to Google, they focus on involving their employees on making decisions in the company and they measure employee engagement and satisfaction by collecting data. According to Google, conducting employee surveys and gathering data to take action toward improvements are important tools to help the organization create a positive work environment for employees. “Having the data to support where your greatest opportunities are really helps to gain buy-in from the workforce” ("The Google Approach: How Hospitals Can Create Cultures That Drive Employee Engagement, Satisfaction," 2014). Focusing on lessons learned, practices, innovative techniques from other business such as Amazon, Google, Apple, health care organizations can improve their overall workforce.
