Reps are expected to be case mangers for any cases that go into Opko Connect. A weekly report doesn't really keep my offices in the loop on their pending cases. Reps need to be IT expert to loads calls (MI sucks). Drill down and read data (IQ 20/20 managed care plans are not accurate). Create weekly Top 25 spreadsheet that the RSMs do not read. Type in detailed "free text" call notes so Dr. Frost can feel like he was in the call with the rep. Generate "MMIT managed care" coverage flyers for each and every office (MMIT is NOT accurate with coverage data) which will mislead the offices into thinking that there is Rayaldee coverage. Issue sample forms with MI crashes. Track down sample acknowledgement forms when the offices fail to sign them and send them into Knipper. Check sample expiration dates because the sample shelf-life is very short. Send in a monthly ("Top Ten" / No See / Institution) MSL target list which no one every looks at because people are leaving and not being replaced plus Dr. Frost is cutting down the MSL department. Reps will down have MSL responsibilities after the POA because reps will be able to discuss MOA and Sprague. Somehow manage to get 5 calls in per day. Obtain sample signatures when physicians are still sitting on the last samples that were left because the office is drowning in faxes from Opko Connect. The physician doesn't see the point in giving out samples since there is no coverage. Plus, stay motivated when the average rep has 10 prescriptions and the comp plan is a nightmare.
Wow, you pretty much nailed it. Makes me sad to read all of this. This is not what any of us were expecting when we joined.
Now you must convince physicians that a $155.00 copayment for Medicare patients is doable and affordable. Most Medicare patients can afford a $155.00 copayment for Vitamin D along with the other 7 CKD drugs they have to take! Opko Connect will become more buried in paperwork with Medicare patients trying to obtain Foundation Support. After 2 months of waiting for support and the processing of their paperwork, the patient will find out that the Foundation won't pay the MONTHLY $155.00 because they aren't poor enough to be granted Foundation Support.
Be prepared to do what ever it takes to get RX including the ability to perform when the office of the providers door closes and locks behind you. We were not told this will be a requirement when we were hired last September we have learned since then that there isn't any other way to get a provider to RX without this skill set considering the coverage is so bad, thank you Harvey for making my asshole hurt so bad.
The SRFs are sent in so MB can keep her job not to assist offices in getting RXs approved.Did you notice how the managers are going to be penalized if the SRFs are not completely filled out by the MAs?That so MB can keep her job because the RSMs have SO much influence or control over the MAs filling out forms.Looks like more manager ride alongs.Yippeee.Harvey is really pulling out all of the stops to save her job and protect his turf.
