Tenex Health

The outsiders with their opinions, entertaining. Just wait and see........

 

Tenex pulled the plug on all of their distributors. Trying to raise more money and have hired some direct reps. The CEO was desperate to sell the company. Smith and Nephew was the only suitor that was stepping up to the plate. They went through a diligence process and they pulled their offer completely. Don't know what happened.

 

I'm considering interviewing with them. Recruiter is making it sound really great, 200k + at plan. Do you know what the commission structure looks like? What kind of support do they give reps? Any insight would be helpful as I couldn't find a damn thing on line.

 

I worked for a distributor that had picked up the Tenex line. I was only with the distributor for about 6 months after picking up the line but I did go through the training process and (briefly) made an attempt to sell it.

Here is my insight:

1.) Any doctor/facility using the product needs a really good ultrasound machine. I'm not talking the run of the mill machines most people have. They have to have a top of the line machine in order to see the inflammation correctly. Ultrasound machines aren't cheap and you wind up having to try and sell that too.

2.) If I remember correctly the hand pieces aren't cheap and Tenex wants facilities to purchase the machines as well. Uphill battle.

3.) It is much more difficult for a doctor to operate the Tenex hand piece and an ultrasound machine at the same time then the company makes it sound.

4.) They claim it can remove bone spurs and cut the plantar fascia. It can't.

5.) I did around 30 or so cases with doctors, none seemed overly impress by the product or results. Very few (if any) ended up as repeat business.

6.) Doctors that did like it were usually pain mngt doctors. You don't want to work with pain mngt doctors. I would rather get out of the medical field then spend my day with pain guys.

I can't knock the technology. In theory it is sound but in practice is just doesn't seem to work. By the way, Biomet was considering buying the company to a few years back and backed off.

Good luck in your job search.

 

Truth be told, you sound like someone who does not belong in sales. What you're describing as product difficulties actually ring through ad an inept sales person who can't overcome objections.

A little insight:

1. Customers are not expected to pay for the console, it can be placed via usage of the disposable hand pieces.

2. Since the product hit the field less than a year ago there have been thousands of cases done with no adverse outcomes and a success rate of over 99%.

3. The product does not cut the fascia like and endoscopic release, instead it removes the damaged pathologic tissue.. The goal is not to cut the fascia. The product will remove a bone spur when the rep explains how to do it properly.

4. Ultrasound, when instructed properly, is not rocket science. The company now has clinical technicians on staff to help docs become more proficient.

5. Using the ultrasound transducer and the Tenex hand piece at the same time is not an issue. Again, if the rep has a grasp of the navigation he can easily translate to a doc.

6. The company has turned down the offers from the various groups, not the other way around.

7. Check out the medical board behind Tenex. Do you honestly think any of those docs would get on board with a product that was a dog?

You sound like yet another disgruntled rep who found this job is not as easy as people think. You need to be an expert and have an arsenal of answers to questions or problems before you make a fool of yourself in front of docs. No return users? That's on you...not the product.

 

Nothing has a 99% success rate. Nothing.

 

that long post from what seems to probably be the CEO or management of the company lost ALL credibility by claiming a 99 percent success rate. You could of quoted a 90 percent success rate and I would have said the same thing. My distributor did carry Tenex and I can confidently make the following points.

1) It is a decent technology when treating tennis elbow. Plantar fascia and knee was not very good.

2) handpieces brake constantly. We were questioned about quality control constantly from the few docs who used it. There was a great deal of credibility lost.

3) There is no REAL reimbursement solution. The company tells you to use the percutaneous tenotomy codes, however this was not endorsed by the AMA. Thus, the centers that check into it can find reimbursement specialists to tell them not to bill those codes and to bill unlisted procedure.

4) the only data they have is a lousy 20 patient study from singapore.

This was our experience.

 

I thought billing issue was solved awhile ago.

 

I didn't see anywhere that stated 99% success rate but please feel free to post onthe ESWT board because they must be full of crap too. right...

Plantar Fasciitis Cure
94% Success Rate with ESWT Eliminates Invasive Surgery
www.eswtusa.com

 

"2. Since the product hit the field less than a year ago there have been thousands of cases done with no adverse outcomes and a success rate of over 99%."

See the above response that was obviously written by Tenex corporate.

 

- Really only anecdotal stories say it is good or bad- there is no hard data and nothing is being measured from cases being done. Some people say they got better but it is a tendon and who knows if it wouldn't get better regardless?

- Hand pieces break all the time- surgeons are used to being very rough on equipment and this bends the tip- especially the plantar fascia which is tough tissue and the covering of the tip can peel back inside patient.

- There is no way to make money in an office with this technology and that is where it belongs- doing this in a surgery center is totally unnecessary- also the company is suddenly so focused on volume of business and making money by demanding a minimum number of procedures on a given day that quality is going out the door for making investors happy.

 

good way to put it- at least 3 new reps were fired from last job and went to tenex- lucky thing tenex is so fast to hire people they never check with last employer

 

AMEN, bunch of copy cat private clowns. If Arthrex buy Tenex this board will blow up how its the next best thing. Just like how you guys have been ragging on Bio-Intrafix, Juggerknot, and the Endo button....but then come out with a copy of it and say its the best product on the market.

 

Whats going on with Tenex lately? Heard they hired a bunch of direct reps.

 

Apparently now they are giving the box to the docs and they are only having to buy the disposable hand peice so you won't have to sell them the box and convince them to buy an ultrasound machine.

 

I heard sales rep are getting fired here after 6 months on the job for not producing. Is this true?

 

Anyone have info on this? How is it working in the field? Does Tenex get repeat usage? I see Paul Gasol has had his knees done using the Tenex device.

 

Is Tenex kicking ass these days. I left awhile ago because it was bad. Just wanted to know if I got out in time?

 

Tenex is actually killing it, as far as exponential momentum. One of two things will happen (probably within the next 6-12 months) - IPO or bought for large profit (as far as current investors) by larger med equipment co. The sales force is ramping up and more importantly the changes in leadership and executive team add credibility and experience.

 

Ya think? Really?