UCB Debuts AI Powered Virtual Assistant Parkinson's Disease App

November 15, 2018

UCB, a global biopharmaceutical company working in Parkinson’s disease (PD) and other chronic illnesses, and Verint Systems Inc. (Nasdaq: VRNT), announced on 11/15/18 the release of UCB’s PD Coach app equipped with a patented conversational, virtual health assistant named “April,” powered by Verint’s Intelligent Virtual Assistant (IVA) solution.

April utilizes artificial intelligence (AI) technology to offer continuous support and encourage patient adherence, transforming the way patients interact with their healthcare. Verint automation is powering UCB’s innovative, patient-centric app—a solution that modernizes patient interactions and improves the overall patient journey for those with Parkinson’s disease, regardless of treatment.

Digital health coaches provide an opportunity for modern, convenient and continuous care, especially for those suffering from chronic illnesses, such as Parkinson’s disease.

Mike Davis, Head of UCB’s U.S. Neurology Patient Value Unit said, “We designed the PD Coach to address specific challenges that Parkinson’s patients and their caregivers may face—including its unique ability to learn and adjust to language and vocabulary for patients with dexterity and speech issues. With insights from patients on the challenges they face with disease management, April was created as more than a resource to offer information. April is designed to build a relationship with the patient and help deliver what patients value when it comes to their care.”

At launch, April’s key capabilities and features include journaling and symptom tracking. She also has features relating directly to Parkinson’s disease and caregiving, with knowledge that encompasses the following topic areas: PD diagnosis and symptoms, PD progression, UCB patient services, and patient support groups and events. As an AI assistant, April will consistently improve and grow her knowledge with oversight from trainers, personalizing her care support based on the needs of patients and helping them attain real health outcomes.

PD Coach is available now in the Apple and Android app stores. Anyone can download and begin using this digital health coach to help manage Parkinson’s disease.



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