FRMs now account managers?

Discussion in 'Novartis' started by anonymous, May 19, 2021 at 7:54 AM.

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  1. anonymous

    anonymous Guest

    LT in CRM is losing their minds. FRMs do not sell. If that is what you want, then pay us bonus on sales. FRMs pull prescriptions through, sales people sell.
     

  2. anonymous

    anonymous Guest

    And its that attitude which makes our FRM team horrible. Yes you do sell, so do MSL, so do TLL, so do sales reps. Everyone is selling...FRM is selling that its easy to get whatever drug you are helping. You should be talking about said drug in a positive light.

    Everyone is selling and always be closing.
     
  3. anonymous

    anonymous Guest

    Dumb Ass!! So let me get this right. You’re complaining about having to think about approaching your customers as an account manager instead of someone who can’t think beyond checking boxes.

    An FR”M” Field Reimbursement “Manager”! Why the “F” do you think you’re getting paid for a management level position? Holy Shit I wish your leaders could find out who you are.

    Ungrateful asshole! How long have you been on payroll without a drug??? Holy Shit! I have got to find another career.
     
  4. anonymous

    anonymous Guest

    Pay you bonus on sales?! You’re being paid your salary and bonus on Entresto sales! F*ck outta here with that!
     
  5. anonymous

    anonymous Guest

    I have to say being on the MS side i wish some of the FRM’s would try to sell and actually be helpful and communicate updates consistently. That’s the issue we have is more a culture issue. FRM’s see when a provider puts a patient on therapy—how much time does it take to send an email/txt, etc to your rep and be excited. It’s like we are operating in silos and it’s disappointing. Upper management needs to look at pull-through rates and start holding them accountability just like we are for growing our business
     
  6. anonymous

    anonymous Guest

    You do not speak for all of us on the inclisiran FRM team. I don’t know you but your attitude is the reason we are having to do account management training so thanks a lot. You’re also probably the reason they keep having to explain why we have to do surveys too.
     
  7. anonymous

    anonymous Guest

    Isn’t it against compliance for the FRMs to sell?
     
  8. anonymous

    anonymous Guest

    It is clear that sales in the MS side have too much time on their fucking hands and too small of a customer base.
     
  9. anonymous

    anonymous Guest

     
  10. anonymous

    anonymous Guest

    Any time an FRM pulls the we’re not sales crap that basically translates to: I’m don’t want the pressure and accountability. Guess what sweet cheeks? Your company is in sales so you’re in sales!
     
  11. anonymous

    anonymous Guest

    I love my reimbursement guy. Cliffgindenlicksmyballs
     
  12. anonymous

    anonymous Guest

    ^^^This attitude is the reason why NVS has more CIAs than any other pharma co. Crooked as hell^^^
     
  13. anonymous

    anonymous Guest

    You must know read much about the industry...lots of pharma companies have paid more and been under a CIA. The point is that we have some really good FRM’s and not so good. We know who they are on the MS side.
     
  14. anonymous

    anonymous Guest

    You do realize that our CIA is the largest anti-kick back settlement EVER right?
     
  15. anonymous

    anonymous Guest

    Not even close. Glaxo paid 3 billion for kick backs, off label promotion and hiding of side effects.
     
  16. anonymous

    anonymous Guest


    FRMs, MSLs are designed non-promotional roles.

    FRMs focus on helping patients gain access AFTER a HCP decides to prescribe.

    Although part of a multifunctional team, FRMs should not be directed by sales/sales leadership or appear to be an extension of the sales role.

    Salespeople sell & are incentivized for it, usually with small IC plan.

    FRMs, usually are given bonus (if any) aligned with how the company performs overall.

    DOJ, OIG, FTC, FDA (federal government mainly) want people with good judgment snd integrity in these roles to avoid appearance of kickbacks, among other concerns.
     
  17. anonymous

    anonymous Guest

    4 FRMs gone. More to come.
     
  18. anonymous

    anonymous Guest

    Why are they all leaving?
     
  19. anonymous

    anonymous Guest

    I simple concept our sales and ABL colleagues have a hard time grasping.
     
  20. anonymous

    anonymous Guest

    It’s rather simple..sell yourself not the products. That’s what is meant by the term. We have accounts where offices are kicking out FRM’s and unwilling to work with them due to incompetence.