I am writing to you today with an urgent and critical concern regarding the leadership of our sales department. There's a severe and rapidly deteriorating morale crisis within the sales team, directly attributable to SFM. This situation has escalated to the point where we are witnessing a mass exodus of our top-performing sales talent, which, if not addressed immediately, will have significant and lasting negative impact.
Her current leadership style has created a toxic and demoralizing environment, characterized by excessive micro-management and unrealistic expectations without adequate resources.
Our most valuable asset – our people – are feeling undervalued, disrespected, and burnt out. This isn't just about dissatisfaction; it's about a fundamental breakdown in trust and a loss of faith in leadership, leading them to seek opportunities elsewhere.
We have lost and will continue to lose individuals who have been instrumental in driving our success, and their departures represent not only a significant loss of institutional knowledge and client relationships but also a substantial cost in recruitment and training for their replacements. The remaining team members are struggling with decreased motivation and increased stress, directly impacting their performance and overall productivity.
I implore you to intervene and make a leadership change. Replacing SFM is not just about improving morale; it's about stemming the tide of talent loss, rebuilding a productive and positive sales culture, and safeguarding our future growth. We need a leader who can inspire, support, and strategically guide our sales team, fostering an environment where our talent can thrive, not flee.
Thank you for your immediate attention to this critical matter.