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I like HB as a person too.  It is an acceptable practice to be disliked (not hated) by the reps who report to you.  But HB takes this dislike/dis-trust/ok, HATE to a whole new realm, but it is accepted if you have the numbers to prove your worth.  Unfortunately, she does not.  She is losing share and getting crushed by the competition daily.  No wonder why she is interviewing!!  Good Luck HB - I hope you find a job where you can be successful.