..Without Reps to manage there are no DSM's... And without DSM's and Reps, the need for commercial operations is greatly reduced. ..So your job is just as dependent on reps as vice versa. If WE go away, YOU go away. Why is hard to understand that by continuing to send managers into offices with reps, Pharma is hastening the ultimate the ultimate demise of the Sales Rep, and by extension - YOU!!!
No one is suggesting that reps not be managed and held accountable, just do it away from where people go to get their healthcare! I get it, seeing a rep do their thing in an actual Doctor's office is what's best for YOU, but it's not what's best for our Customers (HCP's) and their patients!