So how about that outsourcing of some ISI fxns?

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Anonymous

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I understand why management is doing it, on one level. There are efficiencies of scale and they can probly get a cheaper pay structure in other parts of the country. I guess it was politically the sensible thing to do to look like you're saving money.

But here's the kicker... my friendly DBA and sysadmin were by and large heavily scheduled and despite that, very responsive, with a few exceptions (many who were tagged by the RIF). I could name a lot of folks in management and some BAs and developers that weren't pulling their weight by a long shot. I guess they just weren't as easily able to be outsourced. So are we really going to get the same service level for less money? My guess is: at best, lower service level for somewhat less money. Here's another guess: at worst, hidden costs that eat up the entire savings without anyone being the wiser. Last one: the pendulum will swing back one day.
 

The mediocrity at Amgen has no equal! There was this Indian guy who was put off the RIF list as an exec dir and VP thought he'd be a good interface with some indians sitting in India. Turns out the guy was as Southern California second generation ignorant Indian as it could get and did not speak a word of anything but Malibuenglish.
 
Anonymous said:
The mediocrity at Amgen has no equal! There was this Indian guy who was put off the RIF list as an exec dir and VP thought he'd be a good interface with some indians sitting in India. Turns out the guy was as Southern California second generation ignorant Indian as it could get and did not speak a word of anything but Malibuenglish.
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We should outsource those who are not client facing.

Developers
DB Admins

Keep those that actually interface with scentists.
 
Anonymous said:
We should outsource those who are not client facing.

Developers
DB Admins

Keep those that actually interface with scentists.
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Haven't you figured out that the scientists have abandoned IS at Amgen long ago and hired their own staff? Time to close the IS shop and move on. Take your client facing org back to Merck. Their stock is doing worse than ours!
 
Anonymous said:
Haven't you figured out that the scientists have abandoned IS at Amgen long ago and hired their own staff? Time to close the IS shop and move on. Take your client facing org back to Merck. Their stock is doing worse than ours!
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Another incompetent running his/her mouth with no factual basis to support the fecal matter spewing from their mouth. You idiot, you have no fing clue of the support IS provides for this organization. IT services are no longer a commodity in today's businesses, they are core to its existence. And the fact is, Amgen has wasted its time an money on the individuals you speak of. Why? Because we end up supporting them because they are clueless. Morons like you who spend their days on the phone with the help desk complaining because you can't seem to figure out how to operate your voice mail box or because you forgot your password, or because you can't get to your favorite web site to pass the hours you should be working, should just stick to hiding in your pathetic little cubicle rather than spewing your worthless, factless, and purely ignorant views.
 
Anonymous said:
Another incompetent running his/her mouth with no factual basis to support the fecal matter spewing from their mouth. You idiot, you have no fing clue of the support IS provides for this organization. IT services are no longer a commodity in today's businesses, they are core to its existence. And the fact is, Amgen has wasted its time an money on the individuals you speak of. Why? Because we end up supporting them because they are clueless. Morons like you who spend their days on the phone with the help desk complaining because you can't seem to figure out how to operate your voice mail box or because you forgot your password, or because you can't get to your favorite web site to pass the hours you should be working, should just stick to hiding in your pathetic little cubicle rather than spewing your worthless, factless, and purely ignorant views.
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I think you blew a gasket without understanding the guts of the original comment. The original poster was talking about IS support for getting science done, not IT support for fixing voicemail. Nevertheless, it is amusing that you would rather have a person be unproductive and frustrated over lack of voicemail access rather than scaling up the phone system to accomodate Amgen's growth
 
Anonymous said:
I think you blew a gasket without understanding the guts of the original comment. The original poster was talking about IS support for getting science done, not IT support for fixing voicemail. Nevertheless, it is amusing that you would rather have a person be unproductive and frustrated over lack of voicemail access rather than scaling up the phone system to accomodate Amgen's growth
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OK, I may be missing something here....What growth are you talking about accomodating? Must know something that the investors don't!
 
Anonymous said:
OK, I may be missing something here....What growth are you talking about accomodating? Must know something that the investors don't!
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Once again, proof that the IS Dept is broken. Do you know that we scrounge for parts on e-Bay to keep the phones working? Our systems are antiquated, and were never meant to accomodate the number of users we had come on over the past couple of years.
 
Anonymous said:
OK, I may be missing something here....What growth are you talking about accomodating? Must know something that the investors don't!
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Kindly, you are missing something. IS supports all functions including manufacturing systems. Although there are "specialized" IT/IS groups, they are greatly made up of incompetents that ultimately require IS support. As for the other moron that speaks of our Telephony equipment that we buy parts on ebay for, let me ask you this; should we spend millions upgrading the existing PBX infrastructure while we spend millions more migrating to VOIP (Voice Over IP not that clarifying in more will help you understand)? I think not. Do your homework before challenging me on this. I will eat you alive.
 
Anonymous said:
Yep that's the one............he's the guy that continues to line Microsoft's pockets at the expense of the company. M$ could put there logo on dog sh!t and he would purchase it for every employee in the company. They should have canned his @$$ when they dumped Hassan. Anyone dumb enough to put all its eggs in the perverbial M$ basket is doomed to a bleak existence!
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Agreed. We should use.. um... whatever server software Sun is selling these days. That always worked in the past, and it was cheap! Wait no, let's put the company on Google Apps, unless that means they own all of our data. Oh, I know, can we do a Linux/OpenOffice thing? Oops, surveys say OpenOffice sucks compared to MS Office.

You know I am drawing a blank here. Maybe the guy who replaces all his S's with dollar signs has some bright ideas that we can tear to shreds.
 
Anonymous said:
Agreed. We should use.. um... whatever server software Sun is selling these days. That always worked in the past, and it was cheap! Wait no, let's put the company on Google Apps, unless that means they own all of our data. Oh, I know, can we do a Linux/OpenOffice thing? Oops, surveys say OpenOffice sucks compared to MS Office.

You know I am drawing a blank here. Maybe the guy who replaces all his S's with dollar signs has some bright ideas that we can tear to shreds.
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You must be in Ent. Architecture.......

Not bashing M$ rather bashing individuals that choose to only use one vendor for everything under the sun. If a valid business case is there then great, unfortunately that hasn't always been the case. Go ask the ERP group how many issues we have with our MS SQL backed for ERP, go ask our Telecom group how many integration issues we have UM. Need I go on? Again not bashing M$ becuase they have no problem doing that to themselves. Would just like to see intelligent business decisions not those based on vendor bias.
 
Anonymous said:
Agreed. We should use.. um... whatever server software Sun is selling these days. That always worked in the past, and it was cheap! Wait no, let's put the company on Google Apps, unless that means they own all of our data. Oh, I know, can we do a Linux/OpenOffice thing? Oops, surveys say OpenOffice sucks compared to MS Office.

You know I am drawing a blank here. Maybe the guy who replaces all his S's with dollar signs has some bright ideas that we can tear to shreds.
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So would you advocate buying Microsoft for the sake of buying Microsoft even in situations in which they are clearly not the market leader? We have and we do on a regular basis! Your examples are completely absurd maybe you should speak with someone other than your MS sales rep. (AKA Samir).
 
Anonymous said:
You must be in Ent. Architecture.......

Not bashing M$ rather bashing individuals that choose to only use one vendor for everything under the sun. If a valid business case is there then great, unfortunately that hasn't always been the case. Go ask the ERP group how many issues we have with our MS SQL backed for ERP, go ask our Telecom group how many integration issues we have UM. Need I go on? Again not bashing M$ becuase they have no problem doing that to themselves. Would just like to see intelligent business decisions not those based on vendor bias.
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Sure you're not a disgruntled software vendor? What product were you advocating for unified messaging? Cisco Unity?

If you really do work at Amgen, I would strongly suggest you lose the chip on your shoulder about Microsoft. Otherwise EA will send some goons over to MindMap you to death, while Krusty dances with glee.
 
Anonymous said:
Sure you're not a disgruntled software vendor? What product were you advocating for unified messaging? Cisco Unity?

If you really do work at Amgen, I would strongly suggest you lose the chip on your shoulder about Microsoft. Otherwise EA will send some goons over to MindMap you to death, while Krusty dances with glee.
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Any product that actually contained our exisiting functionality would have been nice. It is so sad that we are using third party products for both MWI and traditional AA functionality. The fact of the matter is that we went with a very immature solution, don't you get it? Again not knocking MS as they seem to finally be moving in the right direction, just don't agree with how this was handled internally (i.e. Unilateral decision making). It is inevitable that MS will eventually own UM given that just about every other vendor is using Exchange as the backend mailstore, but timing is everything. Go Ent Arch! Lets see what else you can ruin and blame on ISI. It must be nice to never have to manage/maintain the crap that you come up with......
 
Samir and Vadim are on MS payroll. They get invited to MS free lunches every 2 weeks.
Did you see the MS-Brown Bag hosted by EA group offering free lunches forcing MS down the throats of the EA team.
 
Anonymous said:
Samir and Vadim are on MS payroll. They get invited to MS free lunches every 2 weeks.
Did you see the MS-Brown Bag hosted by EA group offering free lunches forcing MS down the throats of the EA team.
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I feel sorry for those in EA that can still think on there own, it must hurt to have to put up with that nonsense.........
 
Anonymous said:
Any product that actually contained our exisiting functionality would have been nice. It is so sad that we are using third party products for both MWI and traditional AA functionality. The fact of the matter is that we went with a very immature solution, don't you get it? Again not knocking MS as they seem to finally be moving in the right direction, just don't agree with how this was handled internally (i.e. Unilateral decision making). It is inevitable that MS will eventually own UM given that just about every other vendor is using Exchange as the backend mailstore, but timing is everything. Go Ent Arch! Lets see what else you can ruin and blame on ISI. It must be nice to never have to manage/maintain the crap that you come up with......
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Right. That sounds like one disgrunted telecom engineer who fears for what will happen to their job now that tehnologies merge.
I'm sure you prefer to live in the era of Hassan and keep old shit alive forever? Finally the company dares to take a bit of risk and live on the cutting edge of technology for the benefit of the business. Are you too blind to see that our users are ahead of IS and can't understand why we use ancient technology where they have the newest stuff at home?
Or would you prefer to see them all deploy their new tools (without the help of IS) on their own and then come to you for support?
 


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