If your job has words strategy or strategic, dump the role. These roles are wastes of time. GAMs are redundant as that work is done and we have one price without negotiation. For other businesses which imagined acct exec roles, dumps those too. No value. No differentiation.
have NSM move from party planner to being A sales manager and trying out for RSD.
if the function exists at corporate, eliminate at us commercial.
open role or headcount on org chart. Fill in 90 days or lose it. Stop trading headcount. Have a purpose or hire better people w greater capacity.
have trainers be a profession, not a stop over
stop the dst farce. Bank that $1M payroll into other initiatives
reduce to 1 meeting a year. 2 if it’s a goddamn crisis. most are boondoggles. If anyone at the meeting says “there is nothing new here, bit here we are, so let’s role play” then employees should have the right to opt out of that meeting and just work their terr. No one give a shit about all in.
publish survey results fully. Every survey needs to be published.
eliminate the term role play.
eliminate paid alcohol at every single Abbv event and manager dinner. Really, how much are we spending a year on booze? Do we have a vape or zin acct? Why is this still cool? No more expensing of alcohol. Done. Probably the easiest way to same millions without re org. If you need booze so bad you would leave, then we are better without you.
we do not need this many hr people.
stop the farce that Dr Pretty needs three programs in two days. If dr Pretty is speaking, one is enough. Record the program messages so our customers can, on demand, listen to it. Send a copy to our competitors as well. They already know because our speakers have loose lips.
eliminate summit. No one knows why they won. It’s a paid exec trip w reps attending. Someone is always fired and it is NOT a trip where you meet the talent for next roles. that fucking contest has too much sway in the mind of folks.
eliminate the motivational nsm speaker. He/her is just a memory 15 minutes post talk. Why pay them $80k for something I can get on youtube. Can we STOP going to Orlando?
move to a 4 day work week, but increase amount of calls. drive purpose.
if you don’t know how you generate business, then close that business. Redeploy assets. Stop wasting money chasing ACP and creon. Redeploy.
create the AI rep/manager to answer questions and connect resources.
genysis. Whomever greenlit that dumpster fire needs a chat. What a pile of crap
provide all the data at all levels. Most managers do not understand their own data sets anyway, so why have insights clogged upstream. If you believe reps and managers don’t understand data, teach them or move them on. Why can’t a rep see the ranking and production of each DM?
publish the Abbv FedEx discount code to all. How much as we paying over for printing?
give reps back their points/bennies for using EZcater. That was a low mother fucking move.
clean up irep. What a hump of shit. where is the acct view for anything?
align business by customer geography, not marketing team. If products are organized around a specialty, the dms need to lead a multi product team in a smaller geo focused on those accounts. We are stepping on one another again and again. We need to be organized around customers, not marketing teams.
You will not agree with all or any of this, but there is truth here. Inertia is a real thing on home office. Best practices are stay in, not stay ahead tactics.