I'm interviewing and was told they're still figuring things out on the Commercial Operations side and that's fair. However, it sounds a bit micro-managing after being told your team or "community" speaks every single day about every office so everyone is in sync. I'm all for working on a team, communicating and being a team player but it sounds like there's no autonomy at all. What kind of people are happy working under those circumstances? Are you hiring new grads or people with actual experience? If you want to micro-manage each other that's fine but save money and hire entry level sales reps that will be fine with that and won't know the difference. They'll probably even appreciate the oversight so they won't have to really think critically for themselves. Listen, part of the love of sales is having some autonomy but this literally sounds like you've got not just big brother following you around all day but your entire "community". No wonder you're seeing some turnover. It's a shame because the product sounds great.