This is what I heard. No one wants to work for him. We used them for a while and the results were slow and then they raised our prices without telling us. They have no sales reps to talk to or meet with. Their office staff is clueless.
If there was regulations in the Vet industry this place would be closed. I heard that they dry test, and use MDLaboratory, the new AMA, to test veterinary specimens. I really don't understand why the guy is allowed to do business in this industry at all.