Bio CRM Future


anonymous

Guest
I'd like to have a serious discussion about how committed Biotronik is to maintaining a commercial presence in CRM... not Neuro or VI, just talking CRM here.

There are several facts that are not debatable. First, cardiac devices (especially pacemakers) are being treated by most customers as a pure commodity item. CLS is awesome but I personally only have a handful of customers who care and no one willing to pay extra for it. This status even applies to most ICDs and CRTs as well. The average price points on ICMs are now half what they were 2-3 year ago and I'm selling pacers in bulk for the low $2's. Meanwhile, the cost of doing business continues to rise despite all efforts to keep it in check. Service burden increases with devices that last longer and inflation drives up operating costs across the board. And for the first time ever BIO-US is no longer the leader in global CM3 – meaning that the U.S. market is not the most profitable for Biotronik. That’s astonishing considering the tender controlled, mostly capitated pricing paid for cardiac devices in the rest of the world.

In the last 3-4 years, the CRM product development pipeline has dried up almost completely. Two years ago, the successor to the Edora platform which was launched in 2017 was cut from the long-term product roadmap. If leadership decided today they wanted a new pacing platform, the earliest it could possibly be delivered would be 2027, meaning that Edora would have been in the market for a decade. What do you think the ASP of 10-year-old pacemaker technology will be in 5 years? Less than $1000? There’s also no concrete roadmap for a successor to the Acticor/Rivacor platform which is perhaps even more concerning since high voltage devices drive profitability more than pacers. A new Renamic does not help me sell Bio devices. New implantable product is the only way I can remain competitive with any hope to maintain ASP.

Not investing in your product pipeline signals one of two things. Either your intention is to embrace the “decline” stage of the product lifecycle curve to compete in a commoditized market – for Biotronik this would mean a radical shift in its sales/service channel strategy – or you have already made the decision to exit the CRM market. I simply can’t see Biotronik becoming a commodity player, expect perhaps in Brazil and parts of Western Europe where we have significant market share to remain relevant. With under 10% share, this shift would be difficult to impossible to pull off in the U.S. This leaves me to conclude that the decision may have already been taken to transition away from CRM.

I suspect I’m not the only one to see these signs and to wonder if BIO has a future in CRM. What we're hearing from leadership does not jive with what I'm seeing on the ground. I hope that the dialogue created by this post is factual, fair and respectful.
 


Can’t say that I disagree with anything you said. We haven’t seen or heard of any new products in over 3 years. Loyal customers are asking when new devices are coming and running out of answers. Trend continues to be hire more and more “leadership positions”, cut commissions and do more with less. Hopefully Max will step in and make changes. At least PN and the fellows program is something we can still hang our hat on
 


Can’t say that I disagree with anything you said. We haven’t seen or heard of any new products in over 3 years. Loyal customers are asking when new devices are coming and running out of answers. Trend continues to be hire more and more “leadership positions”, cut commissions and do more with less. Hopefully Max will step in and make changes. At least PN and the fellows program is something we can still hang our hat on

is this even true
 


Can’t say that I disagree with anything you said. We haven’t seen or heard of any new products in over 3 years. Loyal customers are asking when new devices are coming and running out of answers. Trend continues to be hire more and more “leadership positions”, cut commissions and do more with less. Hopefully Max will step in and make changes. At least PN and the fellows program is something we can still hang our hat on

Does anyone have any idea who posted this? Could it be a potential child molestor w long blond hair
 






Can’t say that I disagree with anything you said. We haven’t seen or heard of any new products in over 3 years. Loyal customers are asking when new devices are coming and running out of answers. Trend continues to be hire more and more “leadership positions”, cut commissions and do more with less. Hopefully Max will step in and make changes. At least PN and the fellows program is something we can still hang our hat on
 




I think no new products is more than just concerning for customers but for all of us as well. If there are no new products, the ASPs drop and you know they are going to want to cut our commissions again. The spiral down has already begun. Field head count is the lowest I’ve seen in my 7 years.
 


I think no new products is more than just concerning for customers but for all of us as well. If there are no new products, the ASPs drop and you know they are going to want to cut our commissions again. The spiral down has already begun. Field head count is the lowest I’ve seen in my 7 years.

Sorin basically
 


BTK seems to have hit the pause on any investment into CRM. No new CRM tech even in Europe means the US won't see anything for several years.

That being said, let's pose the question, What technology would you like to see in CRM? What else is there? Leadless pacing and CRT is obvious but what else is there?

BTK has had solid devices for years. However, without a full cardiac portfolio they just don't bring added value or savings to the table with the big GPOs and IDNs. If you don't have large chunks of business tied up in big contracts you just can't thrive. Can you survive? Can you pay the bills? Sure but you're not going to flourish and then at some point the question will arise... Is it even worth it anymore?

BTK might be at that point right now. They failed to bring their full EP line over when EP was in its infancy stage and now it's too late. They will never compete against the big 3. They failed to jump into the deep end with their IC portfolio and are struggling to make any traction there. Max is not dumb but he waits to let others test the waters in new markets but then he is late and more times than not very late to market. He doesn't create markets like MDT did with the implantable loop market. Think about it, MDT exposed a $800 million need and provided the solution for it. Now, all are stuggling to take a bite of that market. Creating a need and providing a solution is just not what BTK does.

Unfortunately, in today's world of med devices, if you don't bring a totally new and useful tech into the game and/or do not have major contracts tied up, you will not survive on the scraps from others that do.
 






Lets not include PN with KN in same sentences. PN is a legend in our industry. I do hear KN is quickly rising at BTK and probably close to top of the succession chart but there is only one PN.
 












Lets not include PN with KN in same sentences. PN is a legend in our industry. I do hear KN is quickly rising at BTK and probably close to top of the succession chart but there is only one PN.
God help BTK if KN ascends to any higher leadership role within the company. Have never met a bigger blowhard. Wasn’t he hired to boost Biomonitor sales? How’s that going?
 



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