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I remember back in the in the day Lucent spent Billions on SAP. At the time Lucent was a high-tech company prior to shedding all of its real talent and assets to become a "service company". The Lucent folks could have built a way better application in house for a tenth of what SAP cost just to implement. Well shortly afterward Lucent dropped from $80/share to under a buck. Sorry not pharma but related to the incompetence with outsourcing thread.