Ah, yes. They story of the crab cake. Well, once there was a TSS who left the company on very good terms. This TSS was promised a crab cake dinner by her/his boss due to their excellent work transitioning their territory. Months went by, and months turned into years, and years turned into over a decade, and the crab cake dinner never happened. The moral of this story is when someone offers you a crab cake for a job well done, you get that crabcake! You DO NOT WAIT. Because, once you are no longer in the boat....you just start sinking, and soon, no one ever remembers you were there, let alone they promised you a crabcake. I applaud your perseverance in getting closure to this saga.