I'm a Quest rep out in CA. I've had the unfortunate experience of working with both Ashley and Michelle (Michelle was a Lab Resp in Ca befor moving to AZ), and let me just say, don't cross either of them, they are pure evil. So, to the poster above, cut the rep from AZ a little slack, having to deal with the likes of the two sadistic psycho chicks from Tripath would make anyone stark, raving mad, let alone mispell a word or two