I am a patient who got acl surgery a couple years ago. I was advised to try one of these dynasplints for my knee to get the full range of motion back. My knee was already at 95% so I didn't really need it, but as long as it helped speed up the process and it was covered by my insurance, I didnt see the harm in trying it. I made sure to be very clear that if I had to pay a dime out of pocket that I would not bother trying these. After checking with my insurance company, my sales rep told me I was covered 100%. Few months later after I've returned them, I get multiple bills in the mail. They wanted 1500 dollars for a brace that I only tried on once! The person working in the billing department kept calling me. After trying to get my sales rep to straighten this thing out, the billing person said I would get a final bill with an updated and even bigger total any day now. This was a year ago. I thought that since I didnt hear from anyone that my sales rep had settled the matter for me, but I was wrong. I am only now receiving that bill in the mail and it is now for 1700! Why would they wait an entire year before sending me another bill? I dont understand. And they won't help me just keep asking me to pay even though I was told that I would not have to. I dont have the money. What happens if I do not pay???
