Elephant in the Room


anonymous

Guest
With the focus on Veeva engage metrics and management pushing it, what’s everybody doing to hit their number? Stupid post I know, but seriously looking for tips or tricks. No bullshit or ‘just do your job’ comments-just a rep fishing for the secret sauce.
 

No, that is an excellent question and I have been talking to several other rep friends who's companies are demanding the same type of engagement. The problem is not the technology, its the volume of requests our customers are bombarded with every day, from those of us just needing a few minutes of their time.
Office staffs are shorthanded right now and our prescriber's time is precious. The last thing anyone has time to do is jump on a video links for us to tell them something they already know.
 
I’d agree, good question. I’ve heard managers tell their reps just make it happen. My territory/state is partially open and manager said still do 3 a week. This shouldn’t be a focus considering most reps here are doing their best to keep the ship afloat. We like helping, we like being valued, and making money. Not everything fits nicely in a box in the real world.
 
Also agree and my manager is simply asking us to do our best, but we are also in an area that is partially open and a face to face with decision makers and providers outweighs veeva engage all day long.
 
Also agree and my manager is simply asking us to do our best, but we are also in an area that is partially open and a face to face with decision makers and providers outweighs veeva engage all day long.

Face to face is optimal but with the pressure for Engage calls, I am taking an Engage call over a Face to Face now when I can get one. I feel super pressure to make this number no matter what. The Neuropsych leadership at the top values this over any other method. Not in the company's best interest at all but it's where leadership is now.
 
Face to face is optimal but with the pressure for Engage calls, I am taking an Engage call over a Face to Face now when I can get one. I feel super pressure to make this number no matter what. The Neuropsych leadership at the top values this over any other method. Not in the company's best interest at all but it's where leadership is now.

My manager says the top wants and needs to look good. This is what you get with novice leadership only concerned with themselves over what's best for the company.
 
J. Surface has the personality of a potato and makes spreadsheets for fun.

What do you expect when they bring someone into a specialty selling environment from a gen pharma respiratory roll? That's what he was trained to do, measure metrics by spreadsheets. This is the way of so called leaders with zero personality.
 
What do you expect when they bring someone into a specialty selling environment from a gen pharma respiratory roll? That's what he was trained to do, measure metrics by spreadsheets. This is the way of so called leaders with zero personality.

This is pretty sad since its probably coming from one of the managers reporting to him on the West Coast. It certainly wouldn't be coming from a rep in our area since he doesn't even communicate to us low level people, unless he is asking our managers to fill up their spreadsheets with our busy work.
 
What do you expect when they bring someone into a specialty selling environment from a gen pharma respiratory roll? That's what he was trained to do, measure metrics by spreadsheets. This is the way of so called leaders with zero personality.

Is this another example of TN thinking they are above Specialty? We called on Allergy, Pulmonary, and Ped - not just one specialty but 3!
So it's injectable, BFD selling is the same.
Also TS to TN is a lateral move, no salary increase.
And JS is a great mgr, maybe if your numbers were right he wouldn't need spreadsheets to evaluate your lack of effective efforts
 
Jesus, spreadsheets mean nothing. Tracking performance via a spreadsheet means nothing. Look no further than vacant territories performing well across all business units. Or how about reps who haven’t done shit in 3 months performing well or maintaining performance.
FFS, it’s pharma and history tells us that certain territories will perform even if you stuck a ‘potato’ in there to promote.
This isn’t a pissing contest of which division is better. All BUs swing a big dick but territories have dramatically changed with little change to goals in some cases. Poor performance during a pandemic and limited field time isn’t an excuse to dump on anyone, including JS.
The shit people will say behind a keyboard is baffling.
 
Jesus, spreadsheets mean nothing. Tracking performance via a spreadsheet means nothing. Look no further than vacant territories performing well across all business units. Or how about reps who haven’t done shit in 3 months performing well or maintaining performance.
FFS, it’s pharma and history tells us that certain territories will perform even if you stuck a ‘potato’ in there to promote.
This isn’t a pissing contest of which division is better. All BUs swing a big dick but territories have dramatically changed with little change to goals in some cases. Poor performance during a pandemic and limited field time isn’t an excuse to dump on anyone, including JS.
The shit people will say behind a keyboard is baffling.

Thank you for this post. I usually just spout shit on these forums to get things riled up, but your response was 100% correct.
It's nice to know there are still people here who have common sense and an awareness of how pharma sales really works
90% luck of the geography and 10% is just showing up.
Good Day Sir
 
You see, its juvenile comments like this coming from one disgruntled rep or home office person that makes us wish hiring managers and recruiters would spend more time looking at someone's background.
 


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