J&J Global Services

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They are the internal share services for employee services (call center, and biz process ). Depends upon what u are trying to do… they will be losing headcount post Kenvue TSA in June
 






G.S. has low cost slave labor in Manila, Bangalore, Bogota, Prague, etc and very proud of it while cutting heads in New Brunswick & Tampa. Issue is when you try to chat with AskGS any time of day, “no agents available to chat” WTF. What are these idiots doing all day? G.S. Senior Management is highly paid but extremely worthless.
 


anonymous said:
Very Very Top Heavy. Greedy shits gave low reviews to flunkies to fund their own $100,000 bonuses. Major Losers. Do nothing Directors and VPs.
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A hefty pat on the back for their worthless pursuits, terrible processes and hungry to take on more when they suck at what they currently own. NPS grows each year and yet no one has anything good to say about them…fake measures, $$ going to Director and VP pockets. Tyrants at best.
 










As a whole Global Services is a huge waste and failure. Lots and Lots of blow-hard VPs and Do Nothing Directors. Everyone else is just considered an expendable cost that can be manipulated as needed.
 




anonymous said:
Yeah, they are very proud of the fact that they think they can eliminate a position in New Brunswick or Tampa and replace it with a $10,000 person from here in Bogota.
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Badge of honor. Then they thicken their VP and Director levels from NB and Tampa. While focusing on the storyline of how great they are and how the business can’t function without them because of their amazing capability centers.
 


GS by the numbers:
VP3-1
VP2-5
VP3-21
D2-11
D1-19

$20,000,000 base
$7,000,000 bonus
Plus LTI

And this does not include the flunkies level 22-31.

How does all this overhead waste contribute to the bottom line?
 


Even with these highly-paid people the AskGS chat line always says “there is nobody available to chat at this time” even during the day. Some of these highly-paid people are not doing their job…
 


anonymous said:
Even with these highly-paid people the AskGS chat line always says “there is nobody available to chat at this time” even during the day. Some of these highly-paid people are not doing their job…
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Also, this entire forum has become an AskGS dumping ground, as there are a lot of questions on cafepharma that should be handled by AskGS. The 21 VP3's are saving a lot of money through cafepharma respondents helping others out! Simply brilliant
 


anonymous said:
Also, this entire forum has become an AskGS dumping ground, as there are a lot of questions on cafepharma that should be handled by AskGS. The 21 VP3's are saving a lot of money through cafepharma respondents helping others out! Simply brilliant
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Global Services/Ask GS is one of the things that is wrong with J&J and I'm sure many other companies. Sure ultimately the problem is solved by someone making $25/hr but but it takes hours/days for the employee making $100/hr to get to that right $25/hr person. JD should bring on E Musk to do the Global Serves what he's doing to USAid. GS/AskGS is a cluster fuck!
 



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