I have worked in this industry for 30 years and I am genuinely disturbed by what my friend has been experiencing at L’Oreal. She is a new hire and from the beginning, she was made to feel unwelcome by her counterparts who openly expressed that they didn’t want an overlay rep. Despite doing her job, submitting reports, and trying to stay professional, she has been continuously targeted. The worst came when her manager accused her of forging a provider’s signature an accausation that is not only false, but something she can absolutely disprove. To make matters worse, HR seems to be siding with the manager at every step. Instead of protecting the rep or facilitation a fair process, they have restricted her from the field and cut off her communication with customers without allowing her to defend herself or present her side. She’s tried to advocate for herself but feels completely intimidated and fears further retaliation. She’s been questioned about family medical issues, which she shared with her manager and even that was met with doubt and disrespect. Has anyone else experienced this type of toxic leadership or HR bias at L’Oreal or elsewhere? It is heartbreaking to watch, and even more frustrating knowing how many good reps are pushed out because of poor leadership and broken internal systems.
