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I am sorry to hear that your DM or RD is not returning calls. There is no excuse for that. Tina or HR should be informed as if it is bad for you it may be that way for others. Are you new at Genoptix? Find someone -- a senior rep, another DM, and yes another RD to get advice from. The DMs and RDs came up in the organization carrying the bag and know not only the frustrations that go along with a sales job (any sales job) but also the rewards at being a successful rep at Genoptix as well. There are a lot of great people here at Genoptix -- reps and managers but we all have to work together and support each other to keep it going. Reach out to others and you will get all the suppport you need.