Very positive. I personally think Conceptus is heading in the right direction and will continue to grow. I do have concerns about how their operations division will keep up with demand of the product. Their seems to be a lack of cohesiveness on that side. Although us Sales folks have to sell, but if we continue to hear issues about the product, and lack of caring about responding to the need of the customer then it can really bite us in the ass. Yeah, some improvements done but it seemed like a "bandage" fix. Not a real solution! When doctor or customer calls about a problem, they need a real live person to answer and show that Conceptus really truly cares about their concerns. We don't need a call center to have to leave a message tp on a machine!
