Avanir IT department

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Ever experience requesting a support ticket and then they close ticket without any update or fix? Happens all the time-
I've never heard of noesis- Is otsuka using them as well?
 
anonymous said:
So you like Avanir's computer help desk ?
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Is that what you call it? Service levels are terrible! My group often request support tickets and these tickets get closed out before they get the help. Usually, we respond multiple times for the same initial help requested. I've even called Jeff C. to discuss the process and usually you can't reach hiim. His voicemail is always full and he rarely returns phone calls or emails.
 
Anyone notice jeff Charles actually in the office? I have seen him more in the office than ever these days.
Collusion and kickbacks: There should be an investigation into his involvement with his IT company, selection of his vendors and other partners and how he benefitted by increasing business with them.
 
Yep, he is in the actual office instead of working from home or whatever other excuse he gives Everyone so he can be out of the office. If Avanir/Otsuka only knew how how much Jeff has financially benefitted from having his IT company in house and all the other questionable activities. if they only knew...
 
anonymous said:
Yep, he is in the actual office instead of working from home or whatever other excuse he gives Everyone so he can be out of the office. If Avanir/Otsuka only knew how how much Jeff has financially benefitted from having his IT company in house and all the other questionable activities. if they only knew...
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Sound like if he's was a sales rep
he would be gone for sure.
If reps make one small mistake
or their sales are low they are let
go immediately.
Thus the turnover of half of the sales force.
 
anonymous said:
Sound like if he's was a sales rep
he would be gone for sure.
If reps make one small mistake
or their sales are low they are let
go immediately.
Thus the turnover of half of the sales force.
Click to expand...
I agree, we would be canned. Corp office rumors about this guy is that he is cozy with management, does special favors for them, and throws everyone else under the bus. James Beitel protects him even with all this crap going on. If this stuff is even remotely true, he should be fired along with his manager for letting this happen.
 


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