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My territory is the same. Those of us in large geographies outwork the urban reps already (we don’t have time to hang out in Starbucks), now we have to worry about this too? I guess “targeted” calls is a new metric being scrutinized too.  That would be fine if Novartis could identify targets with any competence, but mine are terrible and in about 50 different towns. It’s not an accident that they are making us miserable with metrics just before a realignment. They are hoping we take other jobs and save themselves paying out severance packages. Forget it Novartis, we are all hanging in for severance now.