To the person that asked: How is it that the formulation is changed to a "better" formulation (not necessarily wanted or desired by customer) ...? You are implying that Solvay changed the formulation without any input from their customers. Actually, when the 1% AndroGel was on the market, there were constant requests from patients, pharmacists, doctors, and nurses to change the formulation in two ways: 1) make it more viscous so it would not run off the patients hands during application, and 2) make it more concentrated so that less gel would be required for those patients that used to require large doses (such as 10g of gel). The new 1.62% AndroGel meets both of those customer demands. There are other customer benefits as well, mainly lower cost. As the new product only requires one pump per month instead of two (for most patients), the monthly cost is somewhat less than the old product. So I guess I don't really understand your point or complaint. Maybe you can clarify that for me.