Actually your guess on who I am is horrible, but you obviously missed what I was saying. The technology is dead on; the manner in which it was implemented and chosen was not. Am I not being clear?
There are individuals in the Telecom group (which I'm not a part of) that have been pushing hard for years on moving Amgen into the future of Unified Communications, unfortunately upper mgmt was too stupid to realize the business value. As soon as an M$ product came out and EA pitched the idea (despite their obvious lack of understanding of some critical elements of the technology delivery) it was instantly turned into a global project and pushed down the throats of those whom would have to maintain such a solution.
So based on your logic lets start handing out IPhones and introduce every other bleeding edge CONSUMER product ("product" not technology) and see where that puts us. Again if we gave the users everything they could dream up we would be in a world of hurt. Nice try but your logic is totally flawed!