Spot on. Plus we have many other costs. Having a staffed center with a physical location, vehicle lease, gasoline. $20 per hour and even up to 30/HR wages considering on call and overtime, paid mileage and cell phone, supplies, guaranteeing we replace if breakdown, checks, I could go on. We provide a great service considering the reimbursement rates have been cut to near $50 a month in many markets. Stop talking out of your ass disgruntled former employee and seek some help. You do need it.
