Vendor representative credentialing


I didn't see anyone mention discrimination yet??? Aren't the hospitals discriminating against reps by requiring them to do something they don't ask the general public to do? Do they screen every visitor going to see their family? Do they make sure each of them has their shots up to date? How about a criminal background check? Do they make them go through extensive training and make sure their credentials are up to date? It's the biggest scam I've heard of in years. And the more that sign on, the worse it's going to get! Action is required to dispose of Reptrax! Don't like to mention lawsuits but how else can we stop the insanity? When did a rep trying to sell a product to help your family member survive become the enemy??? This whole system is a true dis-service to the medical community. Don't shoot the messenger...

B.S.
 


Ha! awesome! Vendormate/Reptrax is such a rediculous scam, waste of time, not to mention a small fortune!! Someone needs to start a class action lawsuit against these companies! We are all too busy filling out the paperwork/testing to see a lawyer. They are preventing people from providing a service the hospital needs to function! I wonder how the Vendormate CEO family member would feel when their life or death surgery is cancelled because the Rep could access the facility to provide the proper equipment??!

I never blog or join the rant raid...but this is one subject that fire's me up to no end!!
 


My have things changed. I have been in the medical device /OR industry since 1981. In the 80's we had no vendor credentialing, no cell phones, no texting, no I-Phones. It was AN honor system. You went to the OR, changed your clothes, looked for your assigned room, and met your surgeon to discuss the case. You learned and understood sterile technique. I didn't even get flu shots back then. The patients were no more likely to contract a noscomial infection back then than they are today with all these vaccination requirements.
Credentialing today JUST provides another revenue stream for the hospital. As someone mentioned above, patient's relatives who visit loved ones in the ICU,CCU, and patient care departments are more likely to be a carrier of infection than any medical representative.
I venture to say that at some point these credentialing agencies will soon require vendor proof of healthcare insurance. Then it will really get ugly.
 


My have things changed. I have been in the medical device /OR industry since 1981. In the 80's we had no vendor credentialing, no cell phones, no texting, no I-Phones. It was AN honor system. You went to the OR, changed your clothes, looked for your assigned room, and met your surgeon to discuss the case. You learned and understood sterile technique. I didn't even get flu shots back then. The patients were no more likely to contract a noscomial infection back then than they are today with all these vaccination requirements.
Credentialing today JUST provides another revenue stream for the hospital. As someone mentioned above, patient's relatives who visit loved ones in the ICU,CCU, and patient care departments are more likely to be a carrier of infection than any medical representative.
I venture to say that at some point these credentialing agencies will soon require vendor proof of healthcare insurance. Then it will really get ugly.

Please don't give anybody any ideas to add more expense to go to work.
 


Please don't give anybody any ideas to add more expense to go to work.

I'm the one that should worry. I have been denied healthcare insurance because of pre-existing conditions. If RepTrax and Vendormate require mandatory healthcare insurance for their representatives then they will be open to litigation. Jusy Sayin....
 


I think it would be foolish for RepTrax and Vendormate to try and enforce healthcare insurance credentialing for their representatives. I'm sure the're are thousands of independent OR and hospital reps that are working in their accounts without healthcare insurance (either can't afford it or denied because of pre-existing conditions).
Many of these reps have close relationships with their doctors and THEN to have them kicked out of the hospital for no proof of healthcare insurance would be a death sentence for the credentialing companies. There isn't an attorney out there that wouldn't jump all over this.
 


I think we need to do a background check on Peter Sheehan (CEO of Reptrax). Peter was a device representative that thought medical represenatives had to much access in the hospitals. What is wrong with this picture? Reptrax is a cancer that continues to spread. Today, they want us to spend hundreds of dollars taking their classes, doing background checks etc. In the future, credentialing may be a part time job. We need to stop this cancer before it truly gets out of control. This is a perfect opportunity for a class action lawsuit based on individual rights and the ethics of having to take their classes to get the credentials required to enter our hospitals. This is clearly a conflict of interest. We should at the very least report this company to the government based on in its ethical practices. I understand that it only takes three complaints to the government from three different individuals to start an investigation. If we do not act now are future could be quite miserable dealing with this continued violation of our rights.
 


I think we need to do a background check on Peter Sheehan (CEO of Reptrax). Peter was a device representative that thought medical represenatives had to much access in the hospitals. What is wrong with this picture? Reptrax is a cancer that continues to spread. Today, they want us to spend hundreds of dollars taking their classes, doing background checks etc. In the future, credentialing may be a part time job. We need to stop this cancer before it truly gets out of control. This is a perfect opportunity for a class action lawsuit based on individual rights and the ethics of having to take their classes to get the credentials required to enter our hospitals. This is clearly a conflict of interest. We should at the very least report this company to the government based on in its ethical practices. I understand that it only takes three complaints to the government from three different individuals to start an investigation. If we do not act now are future could be quite miserable dealing with this continued violation of our rights.

I absolutely agree. The fact that vendors are subjected to taking various vaccinations, HIPPA testing, Bloodbourn Pathogens course work, criminal background and driver's license checks is in violation of rights if not patient family visitors are subjected to the same requirements when in the hospital and in close contact with other patients. When we talk about nosocomial infections within the hospital, let's take a look at visitor's (seeing loved ones or aquaintances) and their evaluate their personal hygiene. Hypocrisy!!!!!!
 


I absolutely agree. The fact that vendors are subjected to taking various vaccinations, HIPPA testing, Bloodbourn Pathogens course work, criminal background and driver's license checks is in violation of rights if not patient family visitors are subjected to the same requirements when in the hospital and in close contact with other patients. When we talk about nosocomial infections within the hospital, let's take a look at visitor's (seeing loved ones or aquaintances) and their evaluate their personal hygiene. Hypocrisy!!!!!!

How many family members go into the O.R.? The O.R. staff has to have their vaccinations, HIPPA testing, Bloodborne Pathogens, Criminal Background, and driver's license check done so why shouldn't the O.R. rep who goes into cases too? Would I want an infected, diseased, child molesting, convicted felon, drunk driving surgeon operating on my kid? Hell no! Obvious exaggeration but you get the drift. No one wants to pay for this stuff but checks and balances not only cost money to enforce, but they are required by law of healthcare workers; they protect patients, reps, the hospital, and staff from liabilities. Pass the cost on to your customers, deduct it from your taxes as a business expense, or refuse to pay and not sell/service the account. Life goes on.
 


you bastards are just jealous that you didnt think of this idea and start a company. i know i am! most of the people complaining are old timers who used to walk into any OR they wanted, high five the staff and do what they wanted. those days are over pops. pay the fucking fees, do what is asked and shut your piehole.

this is hear to stay? a govt investigation? Jesus H you are an asshole.
 


you bastards are just jealous that you didnt think of this idea and start a company. i know i am! most of the people complaining are old timers who used to walk into any OR they wanted, high five the staff and do what they wanted. those days are over pops. pay the fucking fees, do what is asked and shut your piehole.

this is hear to stay? a govt investigation? Jesus H you are an asshole.

I'm pretty sure the court case is going to go well right up to the point where they put a device rep on the stand and he starts to rant...at that point everyone will agree that background checks are probably a good idea.
 






Things are heating up over the unscrupulous fees that hospitals are charging medical device sales representatives and manufacturers to work in a hospital. Watch below.

http://www.youtube.com/watch?v=RZv80ZtMUD8

Has anybody given that website their information? I have Reptrax, VCS, Status Blue, Vendormate, and Vendorclear in my territory. Basically $1,000 out of my pocket a year. The problem in my territory is if we fight this, our hospitals will simply kick us out.

I'm a little reluctant to give that site my information although it's a good idea. If one of my accounts got wind of joining such a cause, for sure I would get the boot.
 


I hearded the civil suit was in effect for a few semi-reliable sources. Doesn't bother me too much, I simply add the cost x 20 on to the hospital.

you sir are a mouth-breather. can you please enlighten us on the term "hearded"? i'm relatively certain you aren't mentally capable of doing the math (cost x 20) for an extra charge to your hospital. how did you get into this career with such little brain power?
 


Things are heating up over the unscrupulous fees that hospitals are charging medical device sales representatives and manufacturers to work in a hospital. Watch below.

http://www.youtube.com/watch?v=RZv80ZtMUD8

I imagine companies like Medtronic and J&J must be spending millions on vendor credentialing a year for their large sales force to work in a hospital and surgery center environment. These are overhead costs that didn't even exist 5 years ago. This indeed will aggravate efforts to cut costs in an already dysfunctional healthcare system
 


Office of Inspector General (OIG) Check, Excluded Parties List System (EPLS) Check, Aseptic Techniques Training, Bloodborne Pathogens Training, Electrical Safety Training, Fire Safety Training.... Fire Safety?? Electrical Safety??? Seriously?! Last time I checked Vendors are not hospital employees. That seems necessary for hospital employees. All I want to do is call on the Surgeons from time to time. The office sometimes rarely tells me to meet them in the Hospital, and now I have to get much more than a badge... I need Fire Safety Training! /facepalm

What did the hospital do with my credential records that I complied with before these new "credentialing" systems were in place??? Was that filing cabinet destroyed?? Was my continued uneventful service over the years ignored??

I think any medical company would do background checks and train their employees to do the job required of them... having it "documented" again in new places while paying a fee... is ludicrous. Talk about not seeing the forest for the trees.

I've got one healthcare system in my state that still uses a laminated ID badge, that's got to be less expensive than having a sticker printed for every visit by every rep over that same year.


Use Google with special combinations of words, and you'll get interesting results:
"patent pending" from http://www.prnewswire.com/news-rele...-compliance-monitoring-services-58892457.html (searched Vendormate Amerinet News) points to the potential real reason Reptrax bought Venordmate? (Patent?did it get approved?)

http://www.bizjournals.com/atlanta/stories/2006/07/24/focus4.html : "After working with several business partners -- such as credit reporting company Experian North America -- to research the vendor, Vendormate provides their customer with information that confirms whether the vendor is following regulatory compliance. The only cost to the hospital is an upfront, one-time consulting fee. All other costs are paid for by vendors applying to do business with the hospital." I venture to bet no checking is done by the supposed credentialing companies (soon to be Reptrax as a monopoly?) They are a overpayed Server provider. They have a minimal GUI (which is nice) that is a reservoir for use to put PDF files.

Holy hand jobs Batman! If a Hospital has a Website. Could that website be fitted to do the same function? I think so. Perhaps the IT team servicing the hospital websites could have set this up years ago, or in the near future. Save your hospital system money from not paying.... oh wait, the medical companies pay credentialing companies and supposedly no costs to hospitals for having agreed to allow credentialing companies to put kiosk/terminals and printers in the Material Management or Security office for badge printing....

So, is it possible that RepCred companies are the reason the elected officials in FedGov occasionally mention rising healthcare costs?? (maybe... along with rising insurance costs, to mention one more variable) If you think that having a 3rd party charge companies and their reps to do business with their customers might lead to rising costs of products/services to compensate for the fees to continue to do business with their customers.


"Occupy Wall Street", I support them. Having the little fish being eaten by big fish to manipulate stock values is a likely variable leading to less competition that would otherwise keep costs competitively low and Americans employed. Don't even get me started about GPO practices: http://www.nytimes.com/2009/08/14/health/policy/14purchasing.html?pagewanted=all The people that trained me, have informed me of the kickbacks performed over the years to Department heads based on compliance with contracted items. Where is the savings in that? Considering this precedent, one might think medical companies paying to do business is the standard. 0o What a mess.


And by the way... 0o!? Medtronic is giving NPR money?? What's that about? Sponsorship? or getting brownie points to make up for something gone wrong in the past? And everyone avoid Linkedin like the plague, I hate that spam! Carry on and good luck.
 


Has anyone got an experience to share regarding:
"Increase sales by publishing a personal bio, and increase exposure through Reptrax's internal search engine.
Drive sales by uploading marketing materials such as brochures and catalogs."

Exposure??? Upload marketing materials?? Have they worked a day in this industry before making these "features"? I have a hard time believing a hospital employee would search or use these RepTr aspects.

Besides, I presume most medical companies have a website of their own. (with Brochures, etc)
 


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I agree with most on this board. Although I can see some common sense credentialing this whole vendor credentialing system has gotten way out of hand and we have to band together to stop it. Most hospitals will say they are doing this because of the Joint Commission but they are lying. The only Joint Commission requirements are as follows:

Standard EC.02.01.01, which states that in order to protect patient safety, accredited health organizations need to be aware of who is entering their organization and what these individuals are doing in their organization.
Standard RI.01.01.01, which states that accredited healthcare organizations need to take steps to ensure patient rights are respected.
Standard IC.02.01.01, which states that accredited healthcare organizations need to take steps to ensure that infection control precautions are followed.

All these can be addressed by having vendors sign-in and sign-out with their IDs specifying the part of the facility in which they are authorized to visit, and have vendors sign a HIPAA statement. There's absolutely nothing in the Joint Commission rules that require me to provide my life's medical history to a third party company (of whom doesn't even sign a HIPAA agreement to keep that information secure) and be forced to undergo medical procedures (vaccinations, lab tests, drug of abuse tests, etc.). Also there's nothing saying I must meet all requirements of a hospital employee for every facility I visit. Since I cover over 300 hospitals in my territory it's like trying to be compliant with 300 different employers (300 annual fire safety tests, 300 annual HIPAA statements, 300 annual biohazards trainings, 300 annual sexual harassment training). Even if I put 24 hours, 7 days a week into doing this I still wouldn't be compliant and, of course, have no time for my real job. This madness invades our privacy and severely hinders our productivity (and commerce in general) in a recession.

Last of all, patient safety has nothing to do with my medical records or hospitals would be requiring the same from their vistiors to meet the JCAHO requirement.

What should be done? There needs to be one set of simple rules for all credentialing that applies to all hospitals and is managed by the government. None of these should require vendors to undergo medical procedures, provide financial history, or meet all employee requirements of every hospital. Instead they should be as simple as proof of identity, photo ID, a single background check (done only once), a single biohazards safety agreement and a single HIPAA statement. Don't be disheartened, one state (Minnesota) has already begun to legislate against this madness and invasion of privacy. We just have to band together to make this nationwide.

I've already started forming a continuum by contacting everyone I know in the industry and getting them on-board for a fight. If there are enough of us we can do the following:
1 - Get attention from the media and get the word out to mention these hospitals (by name) that are practicing corporate dictatorship and invasion of medical privacy. Hospitals hate bad publicity.
2 - Get local, state, and federal legislators involved
3 - Get the ACLU involved
4 - File a class action lawsuit for discrimination, blackmail, and invasion of privacy

Please reply if your interested. If I see enough replies I'll share my email and you can join the continuum and get involved.
 


I am in hospital administration and will offer my $0.02...

1. The hospitals recive no revenue from vendor credentialing services.
2. The Joint Commission standards posted above are just the start... if TJC does a tracer analysis on a patient and comes across anything vendor related they will want to see all of those credentials you provide. These systems provide a quick and easy way to pull up the information they want to see. A hospitlas accreditation could be hanging in the balance.
3. You have no right to be anywhere near a patient unless you are providing a service or product that the hospital or patient care team has requested. Family and visitors do have a right to be with the patient, unless they failto follow hospital policies. If they don't they area asked to leave. That is the huge distinction between you and family/visiors you all are failing to miss.

If vendor reps did not feel they have a right to run unchecked through a hospital (which you all obviously do), this would not be an issue.

Just some things to think about...
 



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