Anonymous
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Anonymous
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Here's another "Interesting Fact" The CM keeping most or all of the bonus checks that a center earns, goes on more often in this company than one would care to know. More times than not, the AM is privy to this and condones this bad behavior. What a shame that the people that work the hardest get recognized the least for it.
To clarify... the Area Manager does not delegate the incentive percentages. The most that a Ctr Mgr can receive out of a center's incentive, is up to 50%. The remainder 50% is delegated to the CSRs, Techs, and HCS. No CM keeps most or all of the incentive. Regardless if the CM wanted to, the Area Mgr and the Region manager approves how the incentive is split... and there is no way they would allow for such to happen. I have been an Area Mgr for 10 years, worked my way up from service rep. If the service sucks, or business sucks, then the Sales rep or manager are first to get term'd.. They have higher risks, thus they should have higher reward. for any Tech, CSR, etc who complains about pay, or incentives... then switch companies, or work to get promoted to a mgr position. I read these boards occasionally, for fun... just to see if people speak accurately or just blow a lot of hot air. I will say there is some of both... the funny thing is, there will always be someone who will attack those who say positive things... about Lincare. I laugh at them because they are probably the ones who were fired, not promoted, and have an Axe to grind.. In their eyes, its always someone else's fault. I don't always agree with Lincare policy but it is what it is. But I can assure you... if the center's are not getting a bonus, then the Area Mgr is not either... Neither is the Region Mgr.. At least a tech, CSR, HCS, etc... you get the hourly wage u were hired and agreed to receive.. So your not losing money.. Area Mgrs, for example, 55% of their income is suppose to come from incentives... but when the centers and Area's do not qualify for an incentive... then half of the Area Mgr salary is gone... I hope those who are unhappy, find happiness... I wish u all the best... including those who like and hate Lincare... ITS JUST A JOB.