Why doesn't jnj use a contract sales force?


I work for a device division of JNJ. We have hired Innovex (contract) reps in the past when we needed more feet on the street for a specific product. If the full time reps were selling 6-8 lines of product, the Innovex reps would just sell one of those lines. In my experience the Innovex reps were good quality people. Several of them were hired as full time reps after their contract expired.
I'm not sure if contract reps would work in MD&D to totally replace the regular reps. So much of our business is still relationship driven, but with Obamacare and pricing becoming so much more important, the relationships may end.

I used to think my long-term relationships with my customers meant something. Not anymore. Our customers are now getting strict orders from administration not to interface with reps at all. Drug companies are to be avoided at all costs and the hospitals and doctors groups don't want to have their reputations tarnished by having any type of relationship with us. There is no access and the customers I have solid relationships who don't see reps anymore won't even respond to my e-mails because they're afraid of losing their jobs by associating with reps. In this day and age everything is tracked; I can't say I blame them for not wanting to risk their careers because they feel sorry for us. This job of communicating with my customers and promoting my product line has turned into a covert operation where shades of gray are grounds for dismissal, for myself and my customer. Unfortunately most reps I know are desperate to keep their jobs so they resort to shady activities to make their numbers. I'm tired of all the paranoia and faking reports so I look like I'm getting things done in the field. I guess we need to accept the truth that reps just aren't needed anymore.
 


HELLO_-you are WRONG. They oftentimes DO not get a car or an allowance. the J and J Janssen reps get .50 a mile, and that is it. They get no monthly amount, no gas card, etc. If you have a LARGE car, you LOSE money. So, get your facts straight. They make 50 to 65 K MAX and they do get benefits at times, but they don't all give benefits. My ex is a D.M. for Quintiles. I know what I'm talking about. If they get laid off, they get NOTHING. Regular "Company" reps get severance, pay for a specific number of weeks, etc. You are in denial. Contract sales is what it's ALL going to! Wake UP!

Let me share my personal experience. I work for ventiv HC. You imply all contract Reps are the same, and they are not.

I make 65K, company car and benefits. It's a job, why should I be grateful? I took a 18k paycut and am constantly looking for a company position. My contract renews every 2 yrs., and at any time I could be cut with no severance. I don't work my butt off nor do ANY of my co-workers.
To bad Quintiles is so cheap, believe me all contracts aren't this bad.
No one said you were wrong about contract Reps taking over the industry. Get over your inferiority complex. The post stated it wasn't as cheap as you implied to have a contract force.
 


Let me share my personal experience. I work for ventiv HC. You imply all contract Reps are the same, and they are not.

I make 65K, company car and benefits. It's a job, why should I be grateful? I took a 18k paycut and am constantly looking for a company position. My contract renews every 2 yrs., and at any time I could be cut with no severance. I don't work my butt off nor do ANY of my co-workers.
To bad Quintiles is so cheap, believe me all contracts aren't this bad.
No one said you were wrong about contract Reps taking over the industry. Get over your inferiority complex. The post stated it wasn't as cheap as you implied to have a contract force.

Common knowledge that contract sales force are much less expensive than jnj sales reps. Read the forums: the jnj reps and dms at much higher salaries aren't grateful for the big money they're making and don't work either. And every year or so they have to stay home and wait for a phone call to see if they made the layoff cut. It's all the same. There's no job security anywhere anymore. It's simply more economical to have contract sales reps and that's where the pharma sales rep job is headed.
 


Common knowledge that contract sales force are much less expensive than jnj sales reps. Read the forums: the jnj reps and dms at much higher salaries aren't grateful for the big money they're making and don't work either. And every year or so they have to stay home and wait for a phone call to see if they made the layoff cut. It's all the same. There's no job security anywhere anymore. It's simply more economical to have contract sales reps and that's where the pharma sales rep job is headed.

Thank you master of the obvious. Any more deep insights?
 


All of the industry is moving to contract reps. In my area Novo Nordisk has been the only company to hire a rep to work directly for them. All of the big and even the small companies are placing contract reps into their vacancies. These are smart business decisions based upon the uncertainity that this industry is facing. We need Newt as President in 2012.
 


A rep is a rep is a rep is a rep. Doesn't matter if it's a contract rep or an overpaid entitled jnj rep. You're just like all the other punk arrogant jnj reps. Keep hiding behind the illusion that the jnj name makes you a premier rep and somehow better at your job. It doesn't. You've been lucky kid. And the party's over real soon.


there are no more "permanent" positions anymore. cso or otherwise. hiring,pay and promotion freeze at jnj for most companies unless you are in one of the biotech divisions where all the reps have a silver spoon in their mouths and get huge bumps in their salaries "just because". fact is that chances are better for layoff than retirement here. these snide comments toward contract reps are really tiresome. the only difference between a cso rep and a "permanent" is he knows when his tenure is up. you don't
 




Dudes! I made another 200k in 2010 despite all yer naysayin. And I'm poised to make at least 50 k more than that in 2011. Life at JnJ is sweet, dudes. Ain't no contract reps in sight as long as I'm here.
 




Contract sales representatives can be trained on any products, consumer, pharmaceutical, biotech you name it. You obviously aren't aware of the co-promotions going on today with pharma/biotech companies and the contract sales organizations regarding biologics in ms and oncology. And many highly experienced and talented pharmaceutical and biotech sales representatives are currently out of work and ready to accept a contract job for half the salary they used to make just to get by. Apparently the truth hurts you that you are expendible. All the other companies are far ahead of the curve and jnj is trailing behind as usual. Sorry I ruined your day by letting you know you are expendible.

This must be some idiot in business development for some fly by night contract sales group who thinks this type of discussion generated will make people in charge think about hiring contract reps. That, or they just like to start arguments here because they could never be a rep due to lack of skills.

Back to your cube ignoramus!
 


Drug reps need to realize that the industry has no use for the expensive empty suits in the field anymore. No access means no need for reps. It's been a really long and lucrative run for all you liberal arts and marketing majors. Time to figure out a Plan B.
 


Wake up! JnJ does use contract sales forces. The whole Ortho, Pricara, Jannsen sales force is a contract sales force. The last 7 years you guys have been under the annual "realignment threat" Do you think they will keep everyone after the DVT/Xarelto prelaunch education crap.

As the JnJ hr handbook states in the first line employment with JnJ is what is termed "employement and will" The smart and wise ones have figured out that goes both ways had have told JNJ they are out of here.

You would be very smart to get out before JnJ terminates your contract.
 


Are you kidding? Why would any jnj employee be dumb enought to voluntarily give up such a free ride? This part-time job gives reps an amazing salary and bonus, top notch healthcare and benefits, a fully-paid car and gas for family use, paid cell phone, internet, office expenses, free meals, a great expense account, and all the freedom and time to devote to a second business. Who would be crazy enough to give all this up? Let jnj keep downsizing, laying off, and giving severance packages when they want to get rid of the reps. Jnj will be signing reps paychecks for years to come. Everyone I know is planning on coasting and riding this out till retirement.
 


Drug reps need to realize that the industry has no use for the expensive empty suits in the field anymore. No access means no need for reps. It's been a really long and lucrative run for all you liberal arts and marketing majors. Time to figure out a Plan B.

Tell it to the 75 thousand who are still out here. Of which you have no skills to break into. Ha, ha, ha... now back to your cube nerd!
 




It is my understanding that most every other pharmaceutical and biotech company have begun utilizing contract sales forces to save money by replacing expensive tenured sales representatives with motivated younger salespeople at significant savings for both the short-term and long-term. By doing so, the cost savings are enormous. They will no longer need to offer company pensions, expensive company fleet cars with all the expenses that go with them, and more importantly the salaries for the contract sales representatives will be 1/4 of what they're paying their less motivated tenured sales representatives. In this day and age of corporate outsourcing it is a no-brainer that all companies do whatever it takes to maintain an attractive corporate portfolio.
As a stockholder in jnj I am deeply concerned that jnj is not maximizing all their savings potential, particularly when there are issues with key products such as tylenol and many of their products going off patent in the next few years.
I believe jnj is falling short of the other pharmaceutical and biotech companies by not uilizing the proper measures to maximize the corporate bottom line.

Good grief - I strongly suggest that next time you buy share in aa company you take the time to find out little bit about there opperating strategies; it's short sighted people like you that get companies like J&J in the knot they're in in the first place! Every function outsourced in my franchise in J&J has been a balls-up of cosmic proportions and brought back internal within 5 years, usually less, after all the core competancy, tenure and people experience has of course been lost to the competition. It seems that current visionary thinking is to cut everything to the bone and be as crap as you can possibly get away with - aim for the lowest common denominator. It's depessing beyond belief - where are the next generation Richard Brandson's and Steve Jobs. Sheesh.
 


Good grief - I strongly suggest that next time you buy share in aa company you take the time to find out little bit about there opperating strategies; it's short sighted people like you that get companies like J&J in the knot they're in in the first place! Every function outsourced in my franchise in J&J has been a balls-up of cosmic proportions and brought back internal within 5 years, usually less, after all the core competancy, tenure and people experience has of course been lost to the competition. It seems that current visionary thinking is to cut everything to the bone and be as crap as you can possibly get away with - aim for the lowest common denominator. It's depessing beyond belief - where are the next generation Richard Brandson's and Steve Jobs. Sheesh.

Exactly! Just like the demise of the pharma sector was Poon's "Centers of Excellence." If ever there was a stronger oxy-moron, I haven't heard it. This totally killed any creativity, drive, morale or entrepeneurship that existed in each operating company. Outsourcing helps save cost while destroying quality (more examples are global HR, Q/A in consumer, etc...)
 



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